On-Demand Group is currently seeking for a Broker Operations Technical Analyst II for a 6-month contract engagement.

Role: Broker Operations Technical Analyst II

Duration: Contract through end of 2024

Work Arrangement: Remote

This position is critical to help stabilize the commissions process and will be working on responding to broker commission inquiries and processing commissions payouts. The ideal candidate has commissions experience and strong analytical skills.

DESCRIPTION:

The Broker Operations Technical Analyst II role resides on the Broker Operations team. The role will be a key player in ensuring accurate and timely commission payouts. The role will involve managing the end-to-end commission payment process, collaborating with various teams, and leveraging expertise to ensure the smooth execution of commission-related activities.

KEY ACCOUNTABILITIES:

Commission Payment Analysis (40%)

Utilize ICM to process commission payments in accordance with established rules, sales performance metrics, and contractual terms.

Calculate and process manual commission payments.

Data Analysis and Validation (25%)

Analyze commission payment data to validate calculations, identify discrepancies, and resolve any payment-related issues.

Conduct regular audits to maintain data accuracy and integrity.

Reconcile commission payments with sales data and sales representatives' records, ensuring accuracy and alignment.

Investigate and resolve discrepancies between calculated commissions and actual payments.

Reporting and Documentation (20%)

Generate commission payment reports for distribution to relevant stakeholders.

Maintain detailed documentation of commission payment processes, changes, and agreements.

Cross-Functional Collaboration (15%)

Collaborate closely with sales, finance, and IT teams to align commission payment processes, address inquiries, and resolve issues.

Collaborate with IT teams to address system-related queries and challenges.

MINIMUM QUALIFICATIONS/REQUIREMENTS:

Minimum education level required to qualify for the position: Bachelor’s degree or equivalent

Minimum years’ experience required in the field to qualify for the position: 3

Specific types of experience or skills required:

Very strong written and verbal communication skills

Intermediate experience in Excel

Minimum 3 years recent experience executing commission payments

Experience with payment software solutions

Strong drive for results and accountability

Exceptional judgement and decision-making capabilities