2 Information Technology Specialist Jobs in Allen, VA
Veracity Consulting is Hiring an Information Technology Specialist Near Allen, VA
Our team is made up of technologists, strategists, and creative problem solvers who have one goal in common: creating fluid, sustainable solutions that support business growth. We come together as one team to deliver transformative results. While we take our work seriously, we never lose our playful spirit, and we pride ourselves on our fun and energetic culture.
Are you looking for an environment where you can be curious, creative and challenge yourself daily?Today, we’re ready to add an Information Technology Specialist will be responsible for maintaining and supplying computers, peripherals, and accessories to end users for Veracity. Deploy and maintain network and peripheral office infrastructure. Manage technology life cycles, and provide fast, friendly, and helpful technical assistance. They will be expected to answer questions on basic technical issues while providing advice and assistance to solve them. They will also help improve support processes across the organization. This position requires someone local to the Richmond area that can be onsite as needed.
Responsibilities:
- Provide IT assistance to team members on computers, software, and peripherals in a remote/on-site support environment
- Manage hardware and computer software updates on Windows and MacOS operating systems
- Documenting processes and performing diagnostic evaluation
- Continuous learning of new trends and willingness to experiment to improve reliability, response, and quality
- Prep, deploy and maintain computers, peripherals, and accessories for delivery to end users.
- Manage requests and issues in the enterprise ticketing system
- Performs basic networking maintenance functions such as user provisioning and access modification requests.
- Maintain asset management mechanism through data entry, inventory management, for IT assets.
- Associates or Bachelor’s degree in Information Technology or related field, or equivalent education/work experience preferred
- Demonstrated professional experience in supporting customers and processes.
- 1-2 years of relevant experience in an IT support and/or customer service role.
- 1-2 years of relevant experience with Windows and other operating systems and system diagnostics.
- 1-2 years of relevant experience in managing technology assets and deployments.
- Familiarity with any of these technologies is a plus: Addigy, Microsoft Azure, Office 365, LDAP, PowerShell, Bash, Kaseya, JIRA Service Desk.
- Effective written and verbal communication skills including demonstrated success with customer service and satisfaction.
- Demonstrated problem-solving skills and attention to detail.
- Proven ability to manage time effectively.
- Ability to exercise independent judgment and initiative.
- Ability to work collaboratively in a team-oriented environment.
- Proficiency with managing IT trouble ticket solutions and resolving incidents in a multi-tier environment.
- Ability to be onsite in our Glen Allen office as needed
- Flexible work environment (remote or onsite)
- Family first
- Agile and collaborative
- Fun and energetic
- Group of likeminded folks and creative problem solvers
- Fast-paced
- Inclusive and Passionate
- Supportive, approachable, and encouraging leadership and team members
- Competitive salary with potential financial rewards and perks
- Comprehensive medical, dental and vision plans
- 401k Savings Plan with Company match
- Employee Stock Purchase Plan
- PTO
- Parental leave
- Choice of company laptop
- Career Advancement and Training Opportunities
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Job Summary
Full Time
$74k-91k (estimate)
06/12/2024
07/10/2024
meetveracity.com
GLEN ALLEN, VA
50 - 100
2015
Private
STEVEN SADLER
$10M - $50M
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About Veracity Consulting
Veracity provides custom application development, workplace automation, customer experience management and advisory consulting services to businesses.
The job skills required for Information Technology Specialist include Customer Service, Operating System, Problem Solving, Networking, IT Support, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Specialist. You can explore the career advancement for an Information Technology Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Information Technology Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Information Technology Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Information Technology Specialist job description and responsibilities
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Career tips from people on Information Technology Specialist jobs
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Information Technology Specialist.
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