Job Overview:

This is not a Network Engineer role
Visa - US Citizen and Green Card Holder Only

• AV Ops Team
• Oversee conferencing spaces within Comcast footprint
• Dedicate to Philly campus
• Fast pace environment
• Supporting technology and users within conference rooms
• Microsoft teams live event platform
• Front facing user end
• Back end is great too
• MS teams room support
• Cisco video end points
• Day to day conferencing space
• Nightly/weekend work is on volunteer basis
• Ramp up – 2 weeks to a month

Responsibilities:-

• Provide advice on the most suitable AV/IT choices for guests in conference rooms
• Provide conference room AV support for executive level meetings
• Provide technical support for AV systems inside the conference rooms
• Install and configure software and hardware (video cables, wireless presentation systems, management suites, etc.)
• Monitor AV systems and technology performance
• Perform troubleshooting and minor repairs
• Work with outside vendors and integrators to troubleshoot/fix advanced issues
• Provide ongoing communication throughout the day to AV/IT support staff and leadership on updates and issues regarding conference room technology
• Collaborate with other AV/IT professionals to maintain standards and functionality of meeting spaces.
• Respect and promote inclusion and diversity.

Requirements :-

• Proven experience with AV/IT end user support
• Ability to work in a fast paced environment
• Experience in desktop support is appreciated
• Working knowledge of AV/IT systems and applications/collaboration tools (Microsoft Teams, WebEx, etc.)
• Understanding of AV control systems (Crestron, Microsoft Teams Rooms, Cisco video endpoints, etc.)
• Ability to troubleshoot audio and video conference calls
• Strong communication and interpersonal skills
• Consults with end-users in addressing problems and assists in formulating solutions
• Maintains exceptional level of communication with end-users
• Excellent organizational and coordination abilities
• BS/BA in information technology or computer science is preferred
• AVIXA CTS certification or equivalent preferred
• 2 years of experience in an AV related support field preferred
• Regular, consistent, and punctual attendance.

Job Types: Full-time, Contract

Pay: $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Please enter your email address.

Work Location: In person