2 Systems Analyst - Project Coordinator Jobs in Cary, NC
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Systems Analyst - Project Coordinator
$79k-100k (estimate)
Full Time | Retail
7 Days Ago
Verizon is Hiring a Systems Analyst - Project Coordinator Near Cary, NC
When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...This role provides technical systems analysis and business analysis in support of a program to establish and maintain the inventory of contracted services and workflow processing. The program manages customization to contract requirements for carrier-grade network and telecommunications products and services through Agile development processes, testing, inventory tracking, billing account connections, and reporting.
As part of the SLED PMO team will enable quote to billing for new contract orders. Primary roles will be with planning and configuring custom CLINS for all the State's contracted services across Verizon's internal tools (PQ, USEC Catalog, vPrice, CLIN manager, etc.), helping to correct E2E fallout.
The role will support the program by engaging with internal partners to define services based on existing product structures and create documentation inputs for the development process. Following the development processes the role will partner with testing to validate results against business requirements, establish documentation, and planning for release of tested service elements into production. Other stakeholders include the Sales-Account Management, Pre-Sales-Ops, Contract Management, Solutions Architects, Service Management, Global Technology Solutions teams, Legal and Pricing Operations, Product, Marketing, and Project Management.
Responsibilities include:
You'll need to have...
Scheduled Weekly Hours40
Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $78,000.00 and $144,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
What you'll be doing...This role provides technical systems analysis and business analysis in support of a program to establish and maintain the inventory of contracted services and workflow processing. The program manages customization to contract requirements for carrier-grade network and telecommunications products and services through Agile development processes, testing, inventory tracking, billing account connections, and reporting.
As part of the SLED PMO team will enable quote to billing for new contract orders. Primary roles will be with planning and configuring custom CLINS for all the State's contracted services across Verizon's internal tools (PQ, USEC Catalog, vPrice, CLIN manager, etc.), helping to correct E2E fallout.
The role will support the program by engaging with internal partners to define services based on existing product structures and create documentation inputs for the development process. Following the development processes the role will partner with testing to validate results against business requirements, establish documentation, and planning for release of tested service elements into production. Other stakeholders include the Sales-Account Management, Pre-Sales-Ops, Contract Management, Solutions Architects, Service Management, Global Technology Solutions teams, Legal and Pricing Operations, Product, Marketing, and Project Management.
Responsibilities include:
- Design client requirements and user stories
- Requirement analysis, test case planning, design, validation, execution, defect management and reporting.
- Post implementation release verification, fall out processing, change requests
- Review results and recommend improvement to operational process and procedures.
- Prepare work summary readouts, mitigation plans, and health status reports.
- Prepare workflow and process documentation, management guide information and operations support plans
- Engage with CLM, Capture and Bus Development teams and participate in contract strategy, planning and CLIN mapping efforts
- Receive and review product mapping plans, sample quotes, reference invoices, etc.
- Upon contract amendments, initiate projects for enablement, secure and manage success-based project budgets, manage E2E testing through production approval and releases
- Establish and maintain engagement across teams to confirm enablement plans are consistent with project goals and ensure test outcomes are aligned and deliver intended value
- Ensure projects are completed within established schedules and budgets
- Monitor and keep sync with the evolution of contracted product and features and provide inputs for future contract enhancements
- Act as a support resource for contract configuration and platform enablement to internal sales and support teams
- Effectively operate in a highly matrixed, globally distributed organization & manage multiple priorities in a fast-paced and changing environment.
You'll need to have...
- Bachelor's degree or four or more years of experience
- Four or more years of IT systems analysis or related work experience
- Four or more years of driving and coordinating small to medium sized technical projects with moderate complexity.
- Experience explaining or discussing complex or technical concepts to both business and technical stakeholders
- Experience with software to manage requirements design and development
- Experience with software to manage software test cases
- General understanding of IT development environments and languages
- Experience with integration of data from multiple data sources
- Knowledge of software development and project management methodologies
- Experience with Google Workspace and Microsoft Office, with a focus on advanced spreadsheets or basic DBMS
- Prior relevant Verizon job experience
- Excellent verbal and written communication skills
- A degree in relation to Science, Technology, Engineering, or Math
- Experience in SQL queries and scripting and/or other complex data analysis tools
- Experience with Agile development and testing processes
- ITIL Foundation Certificate and ITIL conversant a plus
Scheduled Weekly Hours40
Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $78,000.00 and $144,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$79k-100k (estimate)
POST DATE
06/20/2024
EXPIRATION DATE
07/12/2024
WEBSITE
verizon.com
HEADQUARTERS
CHERRY HILL, NJ
SIZE
>50,000
FOUNDED
1983
TYPE
Public
CEO
BELINDA COX
REVENUE
>$50B
INDUSTRY
Retail
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About Verizon
Verizon is a telecommunications and media company that provides wireless internet, network services and information to businesses and consumers.
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