Overview

Provides general administrative, logistical, and customer service support to program delivery staff. Participates in the development and delivery of effective energy efficiency solutions in Efficiency Vermont markets while contributing to a mission-driven, creative, enjoyable, and stimulating work environment.

Responsibilities

• Works directly with Energy Consultants and Program Managers to gather information and perform administrative tasks, including updating and entering data, and tracking projects from set-up through closeout utilizing a specialized database.
• Provides and models exemplary customer service to both external and internal customers.
• Performs and maintains quality assurance of project data.
• Serves as point person for assistance with the specialized database, as needed.
• Establishes and maintains common area filing systems, both paper and electronic.
• Maintains calendars and/or schedules for events, meetings, projects, and staff, as needed.
• Provide general assistance, including answering phones, filing, copying, and coordinating special mailings.
• Supports special projects, such as aiding in the preparation of presentation materials.
• Other duties as assigned.

Qualifications

• Strong personal commitment to the mission, vision, goals, and values of VEIC.
• High school degree or a combination of education and experience from which comparable knowledge and skills are acquired.
• One year experience of administrative tasks in an office environment preferred.
• Proficiency with word processing, spreadsheet, and database software including Windows and Microsoft Office applications experience.
• Demonstrated experience in providing excellent customer service. veic.org 9/25/2023
• Demonstrated ability to be organized, detail-oriented, accurate, and able to handle multiple tasks and competing priorities in a dynamic and fast-paced environment.
• Strong interpersonal skills and excellent written and oral communication skills.
• Ability to work independently with minimal supervision, and as part of a team.