Description

Versatile Vehicles, Inc. is the regional distributor for E-Z-GO and Textron vehicles, covering Minnesota, Wisconsin, North Dakota and the U.P. of Michigan. Our 60,000 square foot Prior Lake location serves as our home office and serves as a hub to serve our entire territory and 4 additional retail locations. The Service Writer will office in our Prior Lake Headquarters. This location sees a large share of retail, service and rental business, and is crucial to serving our golf course customers throughout our territory.

We are seeking a dedicated and experienced Service Writer to join our team. This is a great opportunity be a part of the golf and leisure industry. The Service writer will be responsible for helping walk-in customers to the showroom and creating retail sales orders and shop work orders for the service department. 

Responsibilities:

• Help walk-in customers to the Service Department
• Answer phone calls to Service Department and use professional communication
• Create workorders in an ERP software for the shop
• Ability to learn out processes help develop new processes to achieve efficiencies
• Work with trucking to facilitate vehicle pick-ups and deliveries
• Work along side Parts Associate to troubleshoot technical problems
• Work with Parts and Accounting to keep control over inventory and maintain processes
• Maintain a well-organized workspace

Requirements

• Prior experience as a Service Writer or similar role
• Dealership or Automotive experience is a plus
• Technical or Mechanic experience is a plus
• Exceptional communication, organizational skills, and ability to work as a team
• Detail oriented and ability to multitask