1 Video Teller Specialist (47072) Job in Oshkosh, WI
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Video Teller Specialist (47072)
$31k-37k (estimate)
Full Time | Banking
3 Months Ago
Verve, a Credit Union is Hiring a Video Teller Specialist (47072) Near Oshkosh, WI
Job DetailsJob Location
Oshkosh WI Main St - Oshkosh, WI
Position Type
Full Time
Description POSITION SUMMARY The Video Teller Specialist is responsible for providing transactional and informational services to credit union members while achieving sales goals through the Interactive Teller Machine (ITM) channel.
Position Responsibilities General Responsibilities
Oshkosh WI Main St - Oshkosh, WI
Position Type
Full Time
Description POSITION SUMMARY The Video Teller Specialist is responsible for providing transactional and informational services to credit union members while achieving sales goals through the Interactive Teller Machine (ITM) channel.
Position Responsibilities General Responsibilities
- Provide exceptional member service.
- Actively look for referral opportunities.
- Complete member deposit, withdrawal, payment, cash checking, and cash advance requests.
- Assisting members and potential members with opening and servicing products and services.
- Always maintain member confidentiality.
- Maintain appropriate cash drawer/recycling supply.
- Verify and balance currency, coin, and checks in cash drawer at end of shift.
- Process daily mail, night depository, and ATM.
- Order and re-order checks and check cards for members.
- Enroll/modify payroll allocations and ACH per member request.
- Comply with all aspects of BSA/AML and OFAC regulations as related to position.
- Yearly completion of all on-line compliance training as defined by Management.
- Attend required sales, services, and department training classes to enhance skill level.
- Demonstrate the Credit Union’s philosophy in all interactions and adhere to Patch Values with members, prospective members, and team members.
- Foster and maintain an atmosphere of solutions, innovation, and continuous improvement.
- All other duties as assigned.
- Must be bondable.
- High school diploma or equivalency required.
- Three (3) to six (6) months related experience. Prior sales experience helpful, preferable in a financial capacity.
- Saturday hours are required on a rotating basis.
- Internally motivated and independent.
- Able to convey friendliness and excitement through an ITM delivery channel.
- Demonstrated ability to work independently, handle multiple priorities, and exercise good judgment in decision making.
- Learn and know current Member Service operating system.
- Learn and know product offerings, stay abreast of new products and services.
- Use effective written and verbal skills.
- Ability and willingness to look for opportunities to refer additional products and services to our existing members.
- Ability to accurately and efficiently enter data and update member financial records via computer terminal.
- Know basic computer skills, including use of standard keyboard, mouse, and common software packages.
- Accurate math skills, ability to calculate figures and amounts such as cash denominations.
- Comply with all Federal and Credit Union regulations as related to position.
- Work at fast pace, accurate and attentive when handling details.
- Able to read and interpret policy and procedures.
- Work Environment : Business office, the noise level in the work environment is usually quiet to moderate.
- Physical Requirements: Ability to sit or stand at a desk the majority of the workday; talk or hear; stand or walk occasionally. While performing the duties of this job, the team member is typically utilizing a computer, keyboard and phone. May occasionally reach with hands and arms; stoop, kneel, and crouch. The employee may occasionally lift and move up to 30 pounds.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Banking
SALARY
$31k-37k (estimate)
POST DATE
06/03/2024
EXPIRATION DATE
09/20/2024
WEBSITE
verveacu.com
HEADQUARTERS
APPLETON, WI
SIZE
200 - 500
FOUNDED
1937
CEO
JOY VELDBOOM
REVENUE
$10M - $50M
INDUSTRY
Banking
Related Companies
About Verve, a Credit Union
Founded in 1937, Verve, a Credit Union, is a member-owned, not-for-profit financial cooperative serving over 65,000 members at 21 locations. Membership is open to anyone who lives, works or worships in 25 counties throughout Wisconsin, Illinois and Minnesota and to employees of Kimberly-Clark Corp., Fox River Paper Co., the medical services industry and the immediate family of any current member. Federally insured by NCUA.
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