83 Field Technician Jobs in New York, NY
Veterans Enterprise Technology Solutions is Hiring a Field Technician Near New York, NY
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Field Technician in New York, NY.
Responsibilities
Field Technicians provide customer-focused, efficient, and effective face-to-face support to clients and play a critical role in building trust and confidence. They ensure resolution of incidents and service requests are resolved which cannot be remotely. A p ersonal vehicle is required to travel to client sites within a 100 mile radius (50% travel, 50% remote).
- Participate in the resolution of onsite incidents to return service to clients as quickly as possible.
- Participate in the resolution of onsite problems reported by two or more users.
- Participate in the onsite implementation of simple and complex client change requests.
- Follow standard operating procedures as documented in the knowledge management system.
- Work with the team and escalate incidents and service requests as needed with the assistance of management.
- Maintain and update system documentation and service ticket records.
- Stay up to date on the latest technologies through ongoing education.
Qualifications
- Able to function effectively in a high paced environment.
- The ability to understand the perspective of the client in all service interactions.
- Must make effective use of time and complete tasks efficiently and on time.
- Must be able to work with a team, communicate effectively, and have a high degree of attention to detail.
- Must meet client and corporate expectations for attendance, quality, and performance.
- Must have basic experience with each of the following:
- System hardware, software, and operating systems.
- Cloud solutions such as Office 365 and Google Apps.
- Networking concepts such as TCP/IP, DNS, and DHCP.
- Switches, firewalls, and wireless network devices.
- Active Directory and Group Policy administration.
Required:
- High school diploma or GED.
- A minimum of 2 years of professional ITSM experience.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.
Job Summary
Full Time
$66k-95k (estimate)
06/21/2024
07/10/2024
vets-inc.com
Clarksville, VA
200 - 500
Related Companies
If you are interested in becoming a Field Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Technician job description and responsibilities
Technicians diagnose the root of the problem and determine which corrective measure to take.
01/08/2022: Atlanta, GA
Service technicians, also referred to as field service technicians, are responsible for providing different services, depending on their area of expertise, and diagnosing problems and making repairs.
12/26/2021: Waterloo, IA
Providing service and customer support during field visits.
02/18/2022: Troy, NY
They’re also able to adapt to using a wide variety of digital tools to better manage field service activities.
02/24/2022: Monterey, CA
Environmental field technician duties vary widely by employer and project.
02/14/2022: Reading, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Technician jobs
Certifications are required for technicians who work with hazardous waste or radon.
02/19/2022: Jackson, MS
Provide the tools for employees to be successful.
01/19/2022: Salt Lake City, UT
Don’t worry about acquiring expensive gear; focus on the learning first.
12/21/2021: Newport News, VA
Field technicians may find employment with private companies or manufacturers.
02/22/2022: Saginaw, MI
Learn the basics, then move on to bigger things.
01/02/2022: Waterloo, IA
Step 3: View the best colleges and universities for Field Technician.
