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To qualify for this position, applicants must meet all requirements by the closing date of this announcement Basic Requirements : United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Preferred Experience : One-year experience working in a medical or clinic setting, scheduling appointments, referring patients to specialty clinics, collecting insurance documentation, documentation in electronic health records, and advanced medical terminology.
Grade Determinations : GS-5 MSA (Full Performance Level) Experience or Education. One year of experience equivalent to the next lower grade level (experience working in a medical or clinic setting, scheduling appointments, referring patients to specialty clinics, collecting insurance documentation, documentation in electronic health records, and advanced medical terminology) or 4 years of education above high school (must provide Transcripts if using Education to qualify) Demonstrated Knowledge, Skills, and Abilities.
Candidates must demonstrate the KSAs below : Ability to operate computerized programs and systems to enter, modify and retrieve sensitive information / data into or from electronic medical records, scheduling systems and / or reports.
Advanced knowledge of basic medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
Ability to make appointments in a clinical setting. Ability to work independently in the accomplishment of a wide variety of duties, performing patient support work.
Ability to communicate effectively and professionally in person, electronically and or by telephone with internal and external customers.
Skill in customer service with the ability to identify customer concerns and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
References : VA HANDBOOK 5005 / 53 Appendix G45 The full performance level of this vacancy is GS-5. Physical Requirements : The work is mostly sedentary, however may require periods of standing and walking.
Full Time
Public Administration
$33k-40k (estimate)
06/06/2023
08/24/2024
med.va.gov
MOUNT VERNON, WA
200 - 500
2012
$50M - $200M
Public Administration
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Quotes from people on Medical Support Assistant job description and responsibilities
Calling on advanced medical terminology and health care process knowledge, they collaborate with a range of providers, carry out tasks to ensure patient flow and provide Veteran care support.
03/06/2022: Tuscaloosa, AL
As a result, medical support assistants will be needed to help care for patients.
03/27/2022: Portland, OR
They provide vital support to medical professionals, ensuring that they can focus on treating patients while also handling administrative tasks.
01/29/2022: Newport News, VA
They keep patients' medical records up to date and record a variety of medical data.
02/05/2022: Albany, NY
Review patient medical records for accuracy prior to scheduling appointments, use various office automation programs to complete forms for patient files.
02/15/2022: Columbus, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Medical Support Assistant jobs
Some employers hire entry-level medical support assistants with only a high school diploma or GED certificate.
01/20/2022: Modesto, CA
A successful medical support assistant should have excellent administrative and data entry skills.
03/13/2022: Salt Lake City, UT
Medical support assistants will need to adapt their skillset to meet the needs of patients.
02/18/2022: Anchorage, AK
Administrative experience and basic knowledge of medical terminology would keep you ahead in this role.
04/08/2022: Oakland, CA
All medical assistants should know how to keep equipment sterile and to maintain a strong practice of doing so.
01/30/2022: Benton Harbor, MI
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