Job Title: Customer Service Representative

Overview:
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and promoting products or services to enhance customer satisfaction.

Responsibilities:
- Handle inbound and outbound customer calls professionally and courteously
- Provide accurate information regarding products or services
- Upsell products or services to customers based on their needs
- Maintain customer records by updating account information
- Resolve customer complaints promptly and effectively
- Utilize phone etiquette to ensure positive customer interactions
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
- Communicate with customers through various channels

Qualifications:

-Spanish/English Bilingual preferred but not necessary
- Proven experience in customer service or a related field
- proficiency in is a plus
- Strong communication skills with the ability to articulate information clearly
- Excellent phone etiquette and active listening skills
- Ability to analyze situations and provide effective solutions

Join our team and enjoy a supportive work environment, competitive salary, opportunities for growth, and the chance to make a difference in customers' lives. If you are a motivated individual with a passion for delivering exceptional service, we want to hear from you! Apply now to embark on a rewarding career as a Customer Service Representative.

Job Type: Full-time

Pay: $18.65 - $22.46 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 10 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Hood River, OR 97031 (Required)

Work Location: In person