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Business Analyst (Starlink) - Hawthorne CA
VetJobs Hawthorne, CA
$80k-99k (estimate)
Full Time 1 Week Ago
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VetJobs is Hiring a Business Analyst (Starlink) - Hawthorne CA Near Hawthorne, CA

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
BUSINESS ANALYST (STARLINK)
Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Operations department, you will be responsible for analyzing data about Starlink customers and translating it into reporting, recommendations, and tooling to improve both our customers' experience and internal Starlink program operations.
ResponsibilitiesConduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
Integrate with all levels of the business to understand current workflows and identify systematic gaps; help rapidly answer tactical business questions through analytical frameworks
Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change
Develop automation that mitigates business risk or creates efficiencies within Starlink Customer Operations and across functions
Own data integrity, tool maintenance, and reporting quality for the Starlink Customer Operations team
Train internal users and leaders on dashboard and tool usage, assist in troubleshooting
Improve data capture for future Customer Operations use cases, tracking and identifying front-end requirements collaborating with software development teams on table development
Support new market launches, continuous improvement, and larger cross-functional strategic initiatives
Auto req ID417251BR
Minimum Education RequiredBachelors
Job_CategoryTechnician
Additional Qualifications/ResponsibilitiesBASIC QUALIFICATIONS:
Bachelor's degree
2 years of experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
1 years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
1 years of experience with scripting languages (i.e. Python, R)
Preferred Skills And ExperienceBachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics
SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
Advanced understanding of database structures, query optimizations, ETL development
Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced, rapidly changing environment
Strong project management and self-directed prioritization skills
Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
Additional RequirementsPosition may involve long hours and weekend work as needed
This position may require travel between our sites to support Starlink Customer Operations
Compensation And BenefitsPay Range:
Business Analyst/Level I: $75,000.00 - $95,000.00/per year
Business Analyst/Level II: $90,000.00 - $115,000.00/per year
City*Hawthorne
State*California
Job CodeRecruiter Recruitment
Affiliate SponsorSpaceX

Job Summary

JOB TYPE

Full Time

SALARY

$80k-99k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/12/2024

WEBSITE

vetjobs.com

HEADQUARTERS

Lake Saint Louis, MO

SIZE

<25

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