1 Customer Care Executive - Lafayette, IN Job in Lafayette, IN
VetJobs is Hiring a Customer Care Executive - Lafayette, IN Near Lafayette, IN
As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customers in answering any questions/concerns that they might have around our service and products. Those interactions will include, but aren’t limited to, answering questions regarding billing, sharing with our customers and potential customers more about our products and services, as well as ensuring that each customer has the exceptional customer service experience that they have come to expect (and deserve) from Metronet.Essential Job Functions
- Provide strong understanding and enthusiasm around technology, especially around MetroNet products and services. Maintain detailed sales product knowledge, including competitive information.
- Provide superior customer service with all customer interactions. Evaluate customers’ potential product needs and make appropriate recommendations.
- Utilize retention techniques to proactively retain existing customers from canceling service.
- Meet or exceed sales quotas in an accountability-based culture.
- Manage store inventory, process equipment transactions, and handle high volumes of payment activity with a focus of maximizing the customer experience.
- Work in a fast pace, high-volume environment.
- Other duties and responsibilities as assigned.
Minimum Education RequiredHigh School/GED
Job_CategoryCustomer Service
Additional Qualifications/ResponsibilitiesJOB QUALIFICATIONS AND REQUIREMENTS:
- High School Diploma or equivalent
- 1-3 years related experience
- Sales and customer service experience required
- Excellent verbal and written communication skills
- Demonstrated ability to showcase your Customer Service, Initiative and Problem-Solving competencies
State*Indiana
Job CodeOperations_ Specialist
Affiliate SponsorMetronet
Job Summary
Full Time
$90k-117k (estimate)
06/08/2024
07/24/2024
vetjobs.com
Lake Saint Louis, MO
<25
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The job skills required for Customer Care Executive - Lafayette, IN include Customer Service, Problem Solving, Initiative, Products and Services, Written Communication, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Executive - Lafayette, IN. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Executive - Lafayette, IN. Select any job title you are interested in and start to search job requirements.
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