19 Customer Service Representative - Easton, PA Jobs in Easton, PA
VetJobs is Hiring a Customer Service Representative - Easton, PA Near Easton, PA
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DescriptionThis is an office based, full-time, non-exempt position reporting to the Easton Sales Manager. The CSR's primary function is supporting the sales function for existing and prospective customers via telephone to sell Distribution's full range of products, including engineered lumber, plywood, OSB, distributed products and dimension lumber.
Key FunctionsThe Customer Service Representative has a key role in our organization. We are looking for someone we can coach, who is sales oriented and looking to grow within our sales organization. The successful candidate will be responsible for supporting our fast-paced sales and purchasing associates in customer service, order entry, product replenishment activities, etc. This person will also assist customers and vendors with telephone sales or service inquiries, provide sales and marketing communication with other associates, assist with order-entry, execute program sales, and manage various steps for upcoming orders. Additional responsibilities include processing returns, claims, executing transfer sales, and maintaining the pricing database. Excellent PC skills are required to develop and generate sales and inventory reports, while supporting the development of sales presentations and organizing customer events and training.
Responsibilities Include
- Building comprehensive knowledge of our customers and the products handled, along with inventory management
- Building tactical knowledge of order administration, which includes order entry, reporting, and the delivery, claim and return processes (vendor and customer)
- Managing data and systems for the team, which involves working with spreadsheets (excel); running BI reports; putting price sheets together, and providing SAP information to customers
- Partnering closely with key groups, which includes the sales team and purchasing
- Using good problem-solving skills and professional phone skills to be proactive in solving customer issues and conflict
- While performing all of these functions, the successful candidate will focus on building product knowledge to learn all aspects of the business.
Auto req ID416386BR
Minimum Education RequiredHigh School/GED
Job_CategoryCustomer Service
City*Easton
State*Pennsylvania
Job CodeCustomerService CustomerService
Affiliate SponsorWeyerhaeuser
Job Summary
Full Time
$64k-86k (estimate)
06/06/2024
07/04/2024
vetjobs.com
Lake Saint Louis, MO
<25
Related Companies
The job skills required for Customer Service Representative - Easton, PA include Customer Service, Problem Solving, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Easton, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Easton, PA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - Easton, PA positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Easton, PA, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Easton, PA. You can explore the career advancement for a Customer Service Representative - Easton, PA below and select your interested title to get hiring information.
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