7 Customer Support Representative II - Winter Haven, FL Jobs in Winter, FL
SORT BY
A
A
V
S
S
V
V
Customer Support Representative II - Winter Haven, FL
$53k-69k (estimate)
Full Time
3 Weeks Ago
VetJobs is Hiring a Customer Support Representative II - Winter Haven, FL Near Winter, FL
Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
This is a full-time, non-exempt position.
Main FunctionThe Customer Support Representative II (CSR II) position is an integral part of the Customer Care team and reports to the Director of Customer Care. The CSR II is responsible for the customer order process from entry to delivery and is accountable for several targeted growth accounts. This position requires the ability to independently resolve transactional questions and problems with minimal supervision. The CSR II position also requires organization skills, detail orientation, analytical skills, effective communication and a customer-centric mindset. This role requires proficiency in all computer systems that support the order entry process.
Customer Service is a great way within ADM to move into Central Sales and then to Territory Sales.
Key Skills & Competencies
Minimum Education RequiredHigh School/GED
Job_CategoryCustomer Service
RequirementsAdditional Qualifications/Responsibilities
State*Florida
Job CodeManufacturing Manufacturing
Affiliate SponsorADM
This is a full-time, non-exempt position.
Main FunctionThe Customer Support Representative II (CSR II) position is an integral part of the Customer Care team and reports to the Director of Customer Care. The CSR II is responsible for the customer order process from entry to delivery and is accountable for several targeted growth accounts. This position requires the ability to independently resolve transactional questions and problems with minimal supervision. The CSR II position also requires organization skills, detail orientation, analytical skills, effective communication and a customer-centric mindset. This role requires proficiency in all computer systems that support the order entry process.
Customer Service is a great way within ADM to move into Central Sales and then to Territory Sales.
Key Skills & Competencies
- Excellent verbal and written communication skills
- Exhibit professionalism and willingness to live our ADM values
- Exceptional attention to detail
- Results oriented
- Critical thinking skills
- Demonstrated team work
- Dependable and accountable
- Learning agility and flexibility to adapt to change
- Interactions to create positive customer relationships
- Effectively manage targeted growth accounts
- Accurately & efficiently enter customer orders
- Provide timely order status updates to customers
- Understand customer needs and demands to proactively manage supply chains and minimize delays
- Analyze and creatively resolve issues related to order entry concerns
- Prepare, submit, and monitor daily and ad hoc reports
- Engage in a professional and collaborative manner with internal team members
- Provide feedback and ideas to create better efficiency and processes
- Multi-task in a fast paced environment
- Knowledge of and adherence to all ISO procedures and requirements
- Perform other duties as required
Minimum Education RequiredHigh School/GED
Job_CategoryCustomer Service
RequirementsAdditional Qualifications/Responsibilities
- Minimum of a 2 year college degree (Associates Degree) supplemented with at least three (3) years of relevant work experience. Equivalent combinations of education and experience will be considered.
- Demonstrated capacity to excel within high risk, fast-paced work environment
- Proficient in Microsoft Office tools including Word, Excel and Outlook with basic mathematics skills
- Ability to assess business and financial risk and exercise sound judgment in making decisions
- The ability to hear and speak clearly; read, comprehend, and communicate, orally and in writing, in order to effectively communicate in person, by telephone and in written form.
- Position requires sitting for prolonged periods of time, heavy phone use, and standing, bending, kneeling and operating a keyboard.
State*Florida
Job CodeManufacturing Manufacturing
Affiliate SponsorADM
Job Summary
JOB TYPE
Full Time
SALARY
$53k-69k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
07/17/2024
WEBSITE
vetjobs.com
HEADQUARTERS
Lake Saint Louis, MO
SIZE
<25
Related Companies
Show more
Similar Jobs
Technical Customer Support Representative II
View Jobs
Customer Service and Support Representative III
View Jobs
At Risk Customer Support Representative II
View Jobs
Technical Customer Support Representative III
View Jobs
Customer Service and Support Representative II
View Jobs
At Risk Customer Support Representative III
View Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
