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Service Manager - Columbia, MO
VetJobs Columbia, MO
$86k-112k (estimate)
Full Time 2 Days Ago
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VetJobs is Hiring a Service Manager - Columbia, MO Near Columbia, MO

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Be a part of our Martin Equipment work family! We are a John Deere construction equipment dealership. We have an immediate need for a full-time Service Manager in our Columbia, Missouri location. Working hours are typically Monday through Friday, 6:30am to 5:00pm, and include Saturday rotation 6:30am – 12:00 Noon.
SummaryThe Service Manager is responsible for supervising and scheduling all activities of the Service Department, including the repair and servicing of all rental and customer equipment (invoicing those repairs and services), the inspection of equipment before release to rental or customer, and the handling of customer complaints regarding equipment function or condition. Additionally the Service Manager is responsible for compliance with all company, government and vendor safety regulation and requirements. The Service Manager is also responsible for the scheduling of repairs of company vehicles.
Essential Functions
  • Supervise work of department staff to meet repair and maintenance needs to avoid unnecessary repairs and assure its readiness for use.
  • Manage the repair and maintenance of customer and company-owned equipment.
  • Supervise the maintenance of service records.
  • Ensure shop work, procedures and conditions comply with company, government and vendor safety requirements.
  • Work with equipment vendors to remain current regarding equipment maintenance requirements and the capabilities of new equipment added to inventory.
  • Handle customer complaints regarding equipment condition and operation.
  • Provide safety training to all shop staff.
  • Report damaged equipment so that customers may be billed for repairs.
  • Ensure paperwork is completed and submitted for warranty claims, and for new equipment placed in rental inventory or sold.
  • Certify that company vehicles and trailers used by the branch meet D.O.T. requirements
  • Perform other duties as requested, directed or assigned.
Auto req ID414799BR
Minimum Education RequiredHigh School/GED
Job_CategoryManagement
Additional Qualifications/ResponsibilitiesEDUCATION AND EXPERIENCE:
  • Verbal, mathematical and technical skills usually acquired with a high school diploma.
  • Seven to ten years’ experience in the repair and maintenance of mechanical and electrical equipment.
  • Strong knowledge of equipment utilization and safety requirements.
  • Scheduling and supervisory experience desirable.
Physical Demands
  • Sitting for extended periods.
  • Some climbing, bending, stooping, lifting of up to 50 pounds.
  • Operation of a personal computer/terminal.
  • Hearing adequate to communicate by telephone and in person.
  • Vision adequate to examine equipment and manuals.
  • Manual dexterity.
Personal Protective Equipment
  • All required PPE is provided by Martin Equipment and includes, but is not limited to, protective glasses, gloves, and boots.
Work Environment
  • Exposure to petroleum solvents, paints and fumes.
  • Exposure to extreme heat or cold (20%)
  • Operation of mechanical equipment.
Pay rate dependent upon experience.
Background check including MVR and pre-employment drug screen required.
Martin Equipment offers competitive wages and an excellent benefits package.
  • Newly hired employees are eligible for benefits on the first of the month following 60 continuous days of employment.
  • 100% company-paid health insurance for employee and family.
  • $40,000 company-paid life insurance and AD&D.
  • Employee paid dental, vision, disability, and voluntary life insurance, and flexible spending account option available.
  • 401k retirement plan, company-match up to 4%, company-paid holidays and paid vacation.
Certificates/Security Clearances/OtherCity*Columbia
State*Missouri
Job CodeAgriculture Agriculture
Affiliate SponsorJohn Deere

Job Summary

JOB TYPE

Full Time

SALARY

$86k-112k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/14/2024

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The job skills required for Service Manager - Columbia, MO include Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager - Columbia, MO. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager - Columbia, MO. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager - Columbia, MO positions, which can be used as a reference in future career path planning. As a Service Manager - Columbia, MO, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager - Columbia, MO. You can explore the career advancement for a Service Manager - Columbia, MO below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

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