VForce Marine Orlando is gearing up for a record year and seeking a highly motivated, driven; take-charge Business Development Center Manager!

If you don't want "just a job" and you're looking for a long-term career, then you have come to the right place, our company is growing.

This position will include overseeing BDC representatives who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities.

Candidates must be honest, self-driven, results-oriented with a positive outlook and a clear focus on the highest customer service standards. Candidates must have a proven track record and only the "best" should apply.

Our revolutionary sales process is all about creating a better motorcycle buying experience with employees who love what they do.

Major Duties and Responsibilities:

• Hiring, training, motivating, counseling and monitoring the performance of Internet Sales - BDC department.
• Assisting individual internet sales representatives in setting aggressive, yet realistic monthly sales goals.
• Tracking all customers to ensure prompt response time and monitoring follow up within the CRM.
• Ensure that all internet sales representatives meet or exceed all activity standards for phone calls and appointments.
• Holding daily sales meetings and conducting sales training.
• Handling incoming internet leads and setting appointments.
• Handle live website chat sessions.

Key Areas:

• Managing and motivating a department of approx, 2-5 employees.
• Achieve monthly shown appointments and sold goals.
• Ensure prompt response to customer inquiries.

Qualifications & Job Requirements:

• 2 years of automotive BDC Rep/Internet Sales/Customer Service experience.
• Call center and telemarketing experience a plus.
• 2 years of sales and management experience a plus.
• Ability to work a flexible schedule including Saturdays, Holidays, and evenings.
• Strong appointment setting, objection handling skills and closing skills.
• Proven leadership and the ability to develop and motivate a team.
• CRM and computer experience.
• Have a love of powersports.
• Strong work ethic and willing to give 110% until the job is complete and done right.
• Professional demeanor and appearance.

Benefits:

• Aggressive Pay Plans.
• Comprehensive Paid Training.
• Employee Discounts.
• 401K with Company Match.
• Medical, Dental and Vision Insurance.
• Voluntary Term Life, Short and Long-Term Disability.
• Accident, Critical Illness and Cancer Insurance.
• Flexible Spending Account access.
• Legal Shield and Identity Theft Shield.
• Competitive Vacation Time.

If you wish to be part of the BEST, please submit your resume today!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person