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Patient Care Coordinator
VFP Pharmacy Group Los Angeles, CA
$155k-175k (estimate)
Full Time | Retail 1 Week Ago
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VFP Pharmacy Group is Hiring a Patient Care Coordinator Near Los Angeles, CA

This position provides an exceptional opportunity for the Patient Care Coordinator to work and thrive in a leading specialty pharmacy setting, to excel in a complex, high impact patient focused role, and to positively impact the lives of others. The ideal candidate must be able to prioritize pharmacy tasks, balance production efficiency with professional courtesy, work both independently and as part of a team in a fast-paced environment to achieve accurate results, and provide best practice customer service to all of our customers by delivering compassion and concern for those we service, while adhering to all state and federal laws.
Responsibilities
  • Perform effective patient management using strong telephone communication skills
  • Evaluate and understand patients’ needs and requirements
  • Initiate compliance monitoring phone calls to patients and manage refills
  • Process medication orders in a timely manner
  • Follow up with patients in accordance to need by date indicated on Rx
  • Verify insurance coverage for all patients
  • Provide price quotes
  • Arrange for delivery and process payment information
  • Understand all program codes and discount programs available to our patients
  • Scan all prescriptions for proper record keeping
  • Follow up with patients and prescribers daily using telephone, email, or text messaging to provide patient status updates, or to verify information on pending or filled medication orders
  • Deliver superior customer service and work professionally with pharmacists, medical providers, consultants, and other staff in pharmacy environment
  • Other tasks as needed to ensure accuracy and a positive patient experience
Requirements
  • CPhT License preferred but not required
  • Strong customer service skills required
  • Outstanding telephone and communication skills required
  • Solid computer skills and ability to learn new systems
  • Prior experience working in a specialty pharmacy or a call center setting preferred
  • Must be able to work full time with availability during normal business hours (9:00 am to 5:30 pm Monday - Friday, 9:30 am - 1:30 pm Saturdays as needed)
  • Bilingual in English/Spanish or English/Chinese (a plus but NOT required)
Equal Opportunity Employer:VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
Job Type: Full-time
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$155k-175k (estimate)

POST DATE

09/06/2024

EXPIRATION DATE

10/03/2024

WEBSITE

vfppharmacygroup.com

HEADQUARTERS

Waltham, MA

SIZE

<25

INDUSTRY

Retail

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The job skills required for Patient Care Coordinator include Customer Service, Patient Care, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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