Load Planner/Dispatcher

Job Summary
The Load Planner plays a crucial role in optimizing freight logistics and ensuring efficient transportation operations. This position involves coordinating the movement of goods, managing load planning activities, and collaborating with various stakeholders to enhance operational efficiency. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

· Manage and oversee daily dispatch operations, including coordinating and scheduling transportation activities to ensure timely deliveries and optimal route planning.

· Dispatch drivers with accurate instructions, monitor delivery progress, and adjust plans to address any issues or delays.

· Communicate effectively with drivers, customers, and internal teams to ensure efficient and effective service, resolving any delivery-related inquiries or issues.

· Maintain accurate records of dispatch activities, deliveries, driver logs, and other relevant information in the Transportation Management System (TMS).

· Analyze operational data to identify and implement efficiency improvements.

· Train and mentor dispatch team members, managing truck drivers’ schedules, routes, and reviewing driver logs.

· Handle customer complaints and inquiries and collaborate with the customer service team.

· Prepare bids, negotiate rates, and delivery timelines, and run and review credit applications for new customers.

· Create new customer profiles, complete Carrier Packets, and ensure compliance with all safety regulations and company policies.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Chester, VA 23831 (Required)

Ability to Relocate:

• Chester, VA 23831: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18