Role- UX Researcher

Location- Chicago, IL-hybrid

Duration- Fulltime permanent

Role Description:

• Define and drive the product/product suites strategy with product management teams

• Design management and product vision understanding

• Identify users' needs by conducting research, working with cross-functional teams, and performing usability studies

• Conduct primary and secondary user research.

• Conduct and evaluate quantitative and qualitative research.

• Perform competitive research.

• Work closely with the UX team offshore and ensure the deliverables per expectations

• Plan and implement user research strategies and methodologies.

• Advocate research findings to diverse audiences

• Perform usability tests with business users.

• Ask questions, gather data, and analyze data.

• Use a diverse set of UX research tools and techniques

• Well aware of Figma

Requirements:

• Bachelor’s in a human behavior related field (or equivalent and demonstrable work experience)

• Masters in Strategic Design management, design thinking, design research

• Ability to perform all research-related tasks including research, planning, evaluating, and iteration

• Ability to formulate specific, answerable, and practical questions

• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions

• A strong desire for creative problem-solving with a positive attitude

• Excellent time-management skills