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Employment Opportunity
Information & Referral Specialist
Job Description:
VIA, Visually Impaired Advancement is seeking a part time Information & Referral Specialists to work approximately 15 hours per week. This position works in a remote capacity and is primarily responsible for answering calls, determining and addressing caller needs while collecting and documenting all required data. Under the direction of the Contact Center Services Operations Manager, the Information & Referral Specialist is expected to provide efficient, courteous and outstanding customer service to callers of the Contact Center.
Available shifts include Saturday and Sunday shifts with a schedule of 8:00am-4:00pm. Applicants will be expected to maintain flexibility in scheduling to the extent practical to meet the needs of a 24-hour help center.
Essential Functions:
Competencies:
Qualifications:
Compensation:
VIA is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call Human Resources.
Full Time
$35k-45k (estimate)
06/29/2024
07/14/2024
viawny.org
Buffalo, NY
50 - 100