8 Collision Center Customer Service Representative Jobs in Boerne, TX
Vic Vaughan Toyota of Boerne is Hiring a Collision Center Customer Service Representative Near Boerne, TX
Vic Vaughan Toyota of Boerne is looking for an experienced Body Shop/Collision Center Customer Service Representative to assist Collision Center with daily administrative duties including processing paperwork and reports. Prepare and monitors insurance billings and follows up on outstanding payables. Assists Body Shop Manager with administrative tasks involving collision estimates and work in process. Process month end reporting. This position requires a high level of customer service paired with a knowledge of the repair process, any applicable DRP guidelines, and a basic understanding of estimating software. You should have excellent customer service skills ensuring best in class customer experience, and a basic understanding of the auto-collision process. Only candidates with Collision Center experience will be considered.
Why Vic Vaughan Toyota ? Vic Vaughan Toyota of Boerne is a company where our people come first. We are family owned and operated and are very proud to support our community. We believe our employees are our biggest asset and we work as a team to insure the customer experience.
Requirements:
- Assist customers with repair process and next steps.
- Forecasts goals and objectives for the department and assists management in meeting them.
- Monitors the performance of all body shop metrics.
- Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Monitors daily productivity reports and corresponding payroll records.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop and calls customers as necessary
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Controls accounts receivable for body repair work.
- Maintains professional appearance.
Job Summary
Full Time
$36k-45k (estimate)
06/26/2024
07/15/2024
The following is the career advancement route for Collision Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Collision Center Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collision Center Customer Service Representative. You can explore the career advancement for a Collision Center Customer Service Representative below and select your interested title to get hiring information.
