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A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
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Qualifications - External
Job Type: Full-time
Benefits:
Schedule:
Experience:
Ability to Commute:
Work Location: In person
Full Time
$82k-113k (estimate)
05/27/2024
06/19/2024
The job skills required for Customer Experience Lead include Leadership, Microsoft Office, Presentation, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Lead positions, which can be used as a reference in future career path planning. As a Customer Experience Lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Lead. You can explore the career advancement for a Customer Experience Lead below and select your interested title to get hiring information.