126 Customer Service Agent Jobs in Irvine, CA
View Cleaners is Hiring a Customer Service Agent Near Irvine, CA
Job Description
$18 - $25 hourly
Responsibilities:- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Create records of customer interactions and follow up to ensure all questions have been answered
- Identify common customer issues and bring them to the attention of the team
- Respond to customer inquiries, product and service questions, and customer complaints
- Interact with the sales lead to maintain and improve service and product knowledge
- High school graduate, G.E.D. recipient, or equivalent
- Previous work in a customer-facing position
- Excellent active listening, interpersonal, and communication skills
Family-owned and operated. Specializing in High-Quality Dry Cleaning and Customer Service. Currently have two locations. Professional member of Dry Cleaning and Laundry Institute. We do home and business delivery as well. Serving Orange County since 1976.
Job Summary
Full Time
$37k-46k (estimate)
06/26/2024
07/13/2024
viewcleaners.com
LADERA RANCH, CA
25 - 50
1976
Private
JAI K CHUNG
$5M - $10M
Consumer Services
Related Companies
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
