Director, Human Resources – Viking Mississippi

At Viking, we foster a collaborative, purposeful work environment with a focus on small teams, action, and continuous improvement. We believe the best results come from investing in our employees. We offer great opportunities where our staff is rewarded for hard work, enthusiasm, initiative, and sense of responsibility.

As a key member of the US Human Resources Team, the Director of Human Resources – Viking Mississippi will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Viking Mississippi Human Resource (HR) efforts ensuring legal compliance, effectiveness and efficient. 

This position will be based in our New Orleans, LA office, will be on a hybrid work schedule (3 days in office/2 remote) and requires overnight travel (30%)

Responsibilities

• Along with HR management team and Mississippi leadership team - plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administer or oversee human resource programs, of the Mississippi onboard crew and staff including, but not limited to, compensation, benefits, and leave.
• Manage disciplinary matters, disputes, investigations, performance, and talent management.
• Along with HR management team, manage recognition, engagement, training and development, occupational health and safety.
• Ensure Human Resources programs and initiatives are effective, efficient, and aligned with overall business objectives.
• Administer or oversee payroll, ensuring accurate and timely processing and nationwide compliance.
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to management.
• Facilitate professional development, training, and certification activities for staff.
• Work closely with onboard HR Manager and onboard leadership team on all activities listed above and other duties as needed
• Perform other duties as required.

Supervisory Responsibilities

• Recruit, interview, and train Mississippi HR team members.
• Oversee the daily workflow of the Mississippi HR team, specifically onboarding, payroll, leave management, Maintenance and Cure case management, and employee relations for crew members of the Viking Mississippi.
• Handle discipline and termination of employees in accordance with company policy. 

Qualifications

• Strong knowledge of employment laws and a strong understanding of current employment regulations and compliance issues.
• Knowledge of and ability to apply management principles and techniques.
• Exceptional interpersonal, leadership, and communication skills.
• Ability to develop and maintain highly effective relationships, externally and internally.
• Ability to influence professionals of senior and executive management level.
• Ability to adapt to the needs of the employees and organization.
• Solid sense of confidentiality and discretion.
• Excellent interpersonal, collaboration and communication skills with the ability to influence and build trusting relationships at all levels.
• Effective project management skills, with demonstrated success in prioritizing multiple priorities and delivering outcomes through own hands-on efforts and through leading others.
• Strategic thinking, ability to assess situations in the context of business strategy that translate into execution, action, and results.
• Flexible and adaptable style; comfortable navigating through ambiguity.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Ability to learn new software and tools as required
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.
• 5 years nationwide human resource management experience required.

Preferred Experience

• Previous travel, tourism, hospitality, retail and/or manufacturing experience a plus
• Experience with Jones Act / Merchant Marine Act of 1920 and Passenger Vessel Services Act

What We Offer You

• Highly competitive compensation plan.
• Salary range $150,000-$175,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
• Employees are eligible for annual discretionary bonus.
• 401(k) plan with company match.
• Full benefits including medical, dental, vision, life, and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
• Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
• Opportunity to take a free and/or discounted cruise.
• Highly subsidized gym membership.
• Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership

About Viking

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel Leisure. No other cruise line has ever received these same honors by both publications at the same time.