Job Title:

Resident Services Coordinator

Department:

Assisted Living

General Description:

Provides supportive services to the Director of Assisted Living in all as ects of care and services for residents and their families.

Lines of Authority Supervised by:

Director of Assisted Living

Supervises:

Caregivers

Collaborates with:

Medication Technicians

Duties:

• Assists Director of Assisted Living in developing and posting a work schedule for all caregivers. Manages the schedule through out the month, documenting all changes on the schedule, and making arrangements for staff replacement during absences. Covers shifts as necessary. Tracks caregiver attendance and takes appropriate corrective action as necessary. Assists in the completion of time records.
• Coordinates services and assignments for and with caregivers assigned to area. Assures caregiver skills match the needs of assigned residents.
• May conduct weekly clinic for blood pressures, weights, and other nursing questions is available to all residents.
• May perform nursing procedures and treatments within scope of LVN practice as necessary to follow the resident service plans. Evaluates all skin problems and keeps skin records.
• Evaluates effectiveness of treatments; communicates with family and physician.
• Coordinates move in of all residents as assigned. Reviews pre-admission appraisals and physician reports. Assures that all residents and/or potential residents meet the criteria for acceptance and retention.
• For residents as assigned, maintains resident file and assures that all information is accurate and up to date including physician reports, physician orders, and service plans.
• Meet with families and residents to create and maintain service plans and appraisals.
• Documents meetings, service plans and level of care evaluations on appropriate forms.
• Makes rounds daily to greet residents as assigned to evaluate services including care, food intake, housekeeping, activity participation, and apartment maintenance. Visits each resident in their apartment at least weekly but more often if appropriate or necessary.
• Assures regulatory compliance including areas pertaining to residents, apartments, and common area.
• Coordinates services with other departments including housekeeping, maintenance, activities, business office, and food service departments.
• Participates in meetings that benefit coordination of services including safety committee and
• level of care meetings.
• Coordinates discharge plans when appropriate. Coordinates move outs.
• Investigates and completes reports regarding any incident.
• May assist with touring prospects and/or taking phone inquiries as part of the backup sales team. Does so in accordance with established community procedures.
• Follows all rules, regulations, policies and guidelines as outlined in the Employee Handbook.
• Performs all duties in a safe manner. Participates in the safety program.
• Performs other duties as may be required.

Ability and Experience requirements:

• Must have a full understanding of the needs of the elderly and all laws and regulations regarding care and supervision of services.
• Must be able to relate well with residents and families .
• Must possess management and organizational skills .
• Previous experience in an assisted living setting or related field helpful.
• Current nursing license in the State of California .
• Has, is eligible for and/or is interested in seeking out RCFE Certification