1 IT Helpdesk Job in Naperville, IL
VILLA-TECH INC. is Hiring an IT Helpdesk Near Naperville, IL
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
VILLA-TECH is a professional services and managed services company that specializes in security, networking, cloud, edge data center, low code infrastructure, DevSecOps, and automation. With over 20 years of experience, VILLA-TECH offers global implementations for complex projects. They provide comprehensive support for programs with 24/7 operations, including incident handling support, ticket management, and managing various managed service solutions. VILLA-TECH follows industry best practices, values honesty and integrity, and strives to provide scalable and easy-to-manage solutions for their clients. They also offer software products such as STRUCTURA.IO, which helps automate security, cloud, and network services.
Job Summary
Full Time
Business Services
$54k-67k (estimate)
06/01/2024
07/31/2024
villa-technologies.com
Glenview, IL
<25
Business Services
Related Companies
The job skills required for IT Helpdesk include Customer Service, Networking, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Helpdesk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Helpdesk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Helpdesk positions, which can be used as a reference in future career path planning. As an IT Helpdesk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Helpdesk. You can explore the career advancement for an IT Helpdesk below and select your interested title to get hiring information.
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