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Account Manager, Provider Relations
VillageCare New York, NY
$85k-114k (estimate)
Full Time | Social & Legal Services 5 Days Ago
Save

VillageCare is Hiring an Account Manager, Provider Relations Near New York, NY

Account Manager - Provider RelationsBilingual - Spanish
  • Field based position - Travel required in the Greater NYC area*
VillageCareMAX is looking for a self-motivated individual with a passionate attitude to act as our Account Manager. The Account Manager is responsible for managing relationships with in-network and out of network providers. Advising on VillageCareMAX's policies and procedures, resolving provider issues, and acting as a liaison between providers and VCM will be essential to this role.
Some Responsibilities Will Include
  • Orient providers to contract terms, program requirements and service coordination.
  • Educate providers, resolve issues, and ensure regulatory/policy compliance.
  • Work with IPAs to improve communication, efficiency and patient satisfaction.
  • Analyze, organize & maintain records of communications, corrective action plans and outcomes.
  • Recommend and develop policies, procedures, and workflows to improve service quality and efficiency of operations.
  • Implement scorecard metrics and analyze date to monitor quality, and improve service delivery and member satisfaction.
  • Review statistics with providers to ensure continual compliance with VCM Standards.
We would like to speak to those who have a Bachelor's degree in relevant field, along with 3 years of experience in managed care working with Medicare/Medicaid providers. Bilingual in Spanish required. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you!
  • PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts
VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.
VillageCare is an Equal Opportunity Employer.
Salary: $77506 - $87195 per year
Job Posted by ApplicantPro

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$85k-114k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/12/2024

WEBSITE

villagecare.org

HEADQUARTERS

NEW YORK, NY

SIZE

1,000 - 3,000

FOUNDED

1977

CEO

EMMA DEVITO

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About VillageCare

VillageCare is a pionering and innovative continuing care organization. We strive to understand the current state of need of those we serve and pursue appropriate responses. VillageCare recognizes and supports self-directed, interactive care. This enables being served to control aspects of their own care and helps them maintain their independence. Redefining Wellness refers to our commitment and constant focus on an innovative and steadfast response to the continuing care needs of New Yorkers. For over 35 years, VillageCare has remained at the forefront of New York Citys health and wellness in...itiatives. Serving thousands of individuals each year, we are motivated by their ever-changing needs. Through award-winning services, as well as innovative partnerships, we strive consistently enhance and better the services that we provide. As the health care landscape in New York continues to evolve, we reaffirm two organizational commitments to remain a viable partner and provider for years to come. VillageCare provides care and services for more than 20,000 unique individuals annually through its residential and community programs. Guided by the people we serve, we provide leadership to improve the health and quality of life of the diverse communities we serve and the quality of care and well-being of the people we serve. More
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