The Virginia Garcia Memorial Health Center’s mission is to provide high quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties with a special emphasis on seasonal and migrant farm-workers and to others with barriers to receiving health-care.

Starting Pay: $33.2480/hr DOE
Schedule: Monday-Friday, 40 hours/wk

Job Summary: The Learning Experience Designer / Senior Training Specialist is a key position within the Organizational Development Department. The person in this position will assess, design, develop, implement and evaluate learning and training solutions to which they are assigned. As needed, this individual will take a lead role / project management role to help roll out learning solutions. In some cases, this position will be asked to directly deliver training on topic areas in which they have expertise or can develop expertise. 

The Learning Experience Designer / Senior Training Specialist uses instructional design and adult learning principles and related software and hardware to create learning programs and curriculums in alignment with VG’s strategic initiatives and core operating processes. 

Essential Duties and Responsibilities:

·Take a lead role in assessing, designing, developing, and evaluating learning and development solutions as directed by supervisor.

·Support OD Department in assessing and evaluating the effectiveness of training and education provided by VG.

·Work with supervisor, OD Director, and other VG staff to identify training needs and assist in the development and delivery of training solutions.

·Create - from conceptual design through final development and implementation – learning programs and activities focused on improving the effectiveness of individuals and teams.

·Instruct internal trainers and presenters in best practices regarding developing and delivering training, giving presentations, and adult learning principles.

·Create supporting materials including job aids, scripts, and infographics as needed for internal training and staff development activities.

·Work with staff at all levels and with subject matter experts to develop and deliver training curriculum, e-modules, training programs, and learning or development events.

·Use appropriate technology to develop, deliver and store training. As appropriate, instruct others in the use of these technologies such as Screencasting tools like Storyline, Adobe Captivate or similar; Microsoft Publisher or similar; PowerPoint or similar; GoToMeeting or similar.

·Provide live classroom or web-based training as needed, in areas of expertise, including areas in which additional personal learning is needed prior to delivering the training.

·Seek out new learning and development materials, methods and techniques and bring these into the organization when practical and affordable.

·Monitor, evaluate, and make recommendations about the quality and cost-effectiveness of learning and development programs.

·Provide subject matter expertise to existing and new training and development programs, projects and products.

·Support the maintenance of databases and related products and materials used to provide and track training; maintain records of training activities.

·Coordinate and provide individual training to staff, as needed.

·As needed, participate in - or coordinate - routine learning activities provided by Virginia Garcia.

·Apply adult-learning theories to training methods and curriculum.

·Use project management methods to successfully plan and execute projects.

·Analyze and evaluate training needs, identify performance and proficiency gaps, and determine the root cause for the gaps.

·Attend and participate in team meetings and committees.

·Collaborate and cooperate with VG supervisors and others to achieve team, department and organizational objectives.

·Maintain constructive employee relationships.

• Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

·Perform other duties as assigned.

HIPAA Requirements:

This position may be exposed to PHI in the course of their duties in order to design training programs. All employees are required to read the content of PHI records only to the extent needed to perform the functions of the job.

Knowledge, Skills and Abilities Required:

·Strong knowledge of adult education principles and best practices, instructional design, and curriculum development techniques.

·Strong analytical and creative problem-solving skills.

·Demonstrated ability to effectively plan, organize, conduct and evaluate projects related to employee learning and development.

·Excellent communication and interpersonal and customer service skills.

·Ability to present/facilitate training and development activities for individuals and groups.

·Ability to research and create new training and development materials in a timely manner.

·Skilled in the use of common computer applications including Word, Excel, and PowerPoint programs.

·Demonstrated skill with software programs such as Screencasting, Learning Management Systems, Microsoft Publisher, Microsoft SharePoint and the ability to teach such programs to others as needed.

·Ability to track and respond to end-user concerns and questions in a timely manner.

·Ability to communicate effectively and maintaining good working relationships.

·Ability to work in a fast-paced team environment handling multiple priorities with a high degree of accuracy.

• Valid drivers’ license, reliable transportation, safe driving record and insurance coverage required.

·Demonstrated ability to exhibit a high level of confidentiality.

Education and Experience Required:

·Master’s degree in a related field, and one year of successful experience in a related position; or Bachelor’s degree in a related field or CPLP Certification, and three years of successful experience in a related position.

Behavioral Competencies:

Accountability

• Role model VG’s mission, vision, and shared values

Customer-Focus

• Listen to the voice of the customer and strive to delight them by exceeding their expectations

Teamwork

• If someone needs help, help them

Initiative

• Be innovative, apply fresh ideas, and continuously improve how you do your work

Confidentiality

• Maintain strict confidentiality and respect the privacy of others

Ethical

• Demonstrate integrity, honesty, and stewardship in all encounters at work

Respect

• Demonstrate consideration and appreciation for co-workers and patients

Communication

• Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Physical Requirements:

 Percentage of time spent

• Standing: 5%
• Walking: 5%
• Sitting: 90%
• Reaching/stooping/bending: 2%
• Must be able to lift/carry up to 20 lbs.
• Computer usage: up to 80%
• Local travel: up to 20%

Working Environment/Physical Hazards

·Work in a well-lighted, ventilated environment

·Potential exposure to blood borne pathogens and hazardous chemicals

 Office Equipment Used:

• Computer, mouse, keyboard
• Telephone, fax, copier, printer, scanner
• Laminator
• Camera, video camera, tripod
• Projectors and presentation equipment

Immunization:

Staff member must meet immunizations requirements as stated in VGMHC’s immunization policy and state and federal law.

Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission.

VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.