Title: Security Associate

State Role Title: Security Officer II

Hiring Range: $13.83

Pay Band: 1

Agency: Virginia Museum of Fine Arts

Location: Virginia Museum of Fine Arts

Agency Website: https://vmfa.museum/

Recruitment Type: General Public - G

Job Duties

The Virginia Museum of Fine Arts (VMFA) supports an inclusive and diverse employee community. We are currently seeking composed and attentive individuals who have exceptional customer services skills to join our Security Services Department as Security Associates. Security Associate is an ideal position for people who enjoy working in a creative environment with strong community outreach. While helping secure artwork and assist visitors, Security Associates gain a valuable bird’s eye view of museum operations, which also makes a perfect fit for someone considering museum career opportunities.
Security Associates support the museum’s public safety and property protection programs by staffing posts in our main building, on campus posts external to the main building as well as patrolling the galleries. Benefits include:
Free coffee.
Free special exhibition tickets.
Agency employee discount for Best Café, the museum’s casual dining restaurant.
Agency employee discount for Amuse restaurant, the museum’s fine dining restaurant.
Agency employee discount for museum programs and art classes.
Agency employee discount for gift shop purchases.
This entry-level position provides a flexible schedule of up to 28 hours per week (minimum 20 hours per week), with an annual maximum of 1,450 hours (May 1 – April 30).

Minimum Qualifications

An understanding of customer service principles, practices, and methods.
Ability to apply mature judgement to ensure safety of artwork and comfort of visitors.
Ability to communicate effectively, oral and written.
Ability to read and document incident information for reports.
Ability to establish and maintain effective working relationships with others.
Ability to quickly learn and use various computer applications.

Additional Considerations

Prior experience in fine retail services, hospitality industry, or private security.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidates must pass a criminal history background check.
As Designated / Essential Staff, this position may be required to perform other duties related to security, safety and health as assigned (i.e. training).
As Designated / Essential Staff, this position may be required to assist the museum or state government during inclement weather or in the event of an emergency declaration by the Governor or the Director of the Museum.
Interested individuals must submit an online application. This position will close at 11:55 p.m. on Sunday, July 7, 2024. Please contact the HR office at recruitment@vmfa.museum if you need assistance.
VMFA is an EEO/AA and Virginia Values Veterans (V3) Certified Employer. Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts

Contact Information

Name: Human Resource Services

Phone: please email with questions

Email: recruitment@vmfa.museum

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.