Summary:
Schedules inpatient or outpatient procedures.
Informs patients and physician office of prep instructions or other test requirements.
Correctly identifies the patient, matches medical records, and facilitates hospital care.
Position Responsibilities:
• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.
• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.
• Alerts facilitator of current or potential problems and assists in resolution.
• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.
• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.
• Maintains office supplies and equipment.
• Assists in orienting new staff on scheduling and data collection processes.
• Assists with unit coverage as needed.
Position Qualifications Required / Experience Required:
Previous medical clerical experience.
Understanding of medical terminology.
Computer user proficiency (data entry).
Clear communication skills.
Professional phone demeanor.
Required Education:
High School Diploma or equivalent required.