Responsibilities:

• Serve as the lead point of contact for all customer account management matters and build and maintain strong, long-lasting client relationships.
• Act as the account lead on assigned accounts, setting the sales strategy, and taking overall responsibility for developing and nurturing the client relationship.
• Drive growth through hunting new opportunities
• Build and manage client relationships.
• Manage the shaping and closure of opportunities on assigned accounts, leveraging Virtusa specialists to support as necessary.
• Serve as day-to-day contact for the client where there is thin coverage of Client Partner support.
• Scale accounts at pace
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.

Requirements and skills:

• Minimum 5 years' relevant Account Management experience 
• Adept at managing client relationship and selling technology and consulting services. 
• Account management experience with Banking/Financial clients would be a big plus
• Advanced degree (MBA or Masters)
• Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment.
• Proven ability to work and collaborate with geographically distributed client and internal teams
• Must be detail oriented and able to manage and maintain all facets of complex assignments.
• Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
• Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.