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We are seeking a Director of Sales Engineering with comprehensive and demonstrated technical expertise with all aspects of card disputes processing including pre and post disputes in the financial services setting. This role focuses on our Visa Disputes Solutions and involves a wide range of responsibilities including client-specific solutioning and open-box discussions, lead technical discussions and demonstrations. This role will provide detailed technical integration options to prospective and existing clients. The ideal candidate will be a proven strategic thinker with a solid technical understanding of Dispute solutions, emerging market trends, and payment/issuer processing. The Director of Sales Engineering will be instrumental in achieving client and revenue targets for Visa Disputes solutions and must be capable of explaining technical solutions to technical and non-technical audiences.
The Disputes Solutions Sales Engineering Director will function as a connector between the generalist/specialist sales teams and the Disputes global/regional product team, providing engineering, technology, and integration guidance to potential clients.
Responsibilities,
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications,
Preferred Qualifications,
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176,500 to 255,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Full Time
Consumer Services
$202k-259k (estimate)
06/08/2024
08/07/2024
usa.visa.com
SAN FRANCISCO, CA
15,000 - 50,000
1958
Public
CHARLES W SCHARF
$10B - $50B
Consumer Services
Visa is a financial technology firm that offers electronic payment systems for consumers, businesses, financial institutions, and government.