Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).

Job Description:

The position will work with the functional business groups within Department of Corrections (DOC), Bureau of Technology Management (BTM), and other state agencies to ensure that project implementation, maintenance, and planning is completed for the agency's server and telecom environments. Requires working knowledge of project management along with understanding the concepts of networking, telecommunication systems, and server infrastructure. To accomplish this, the appropriate candidate will utilize strong interpersonal skills, including superior oral and written communication competences and an aptitude for organization. In-state, day travel in State-owned vehicles can be expected. Occasional long hours are possible but limited.

Highly qualified applicants need:

• Complex problem determination and resolution skills.
• Working knowledge of Enterprise Infrastructure industry standards, including data centers, server farms/clusters, storage pools/arrays, networking topologies, and associated best practices.
• Working knowledge of cloud-hosted technologies and methodologies
• Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
• Minimally qualified applicants must have:
• Strong Leadership and Facilitation Skills.
• Strong oral and written communication
• Exceptional customer service skills
• Ability to work well with others in a team environment
• Ability to handle multiple tasks and assignments concurrently
• Experience running infrastructure projects from implementation to completion
• Experience project reporting to management and business contacts
• Experience establishing project plans, timelines, resourcing, risks, and goals

Required Skills & Years of Experience: 1 5 Years

• Infrastructure Project Management
• Reporting on project status to stakeholders and management
• Establishing timelines for projects
• Experience working with MS Project
• Experience developing project plans
• Experience working collaboratively with other teams
• Experience determining project goals and risks
• Required soft skills:
• Ability to work independently but in a team environment
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their work day
• Ability to run multiple projects simultaneously
• Ability to assist customers with questions and concerns