Essential Functions:

Project and Account Management

• Manage projects and client communication for clients with a low level of complexity and a low level of client engagement

• If changes are requested by the client, escalate change requests to a Project Manager or Senior Project Manager

• Be an advocate and voice for the client within Operations, working to ensure the quality and accuracy of work completed

• Verify and communicate project status to clients as needed

Process and Workflow Management

• Achieve a working knowledge of:

• Amsive’s enterprise resource planning software

• Direct mail production and art specifications

• USPS policies and procedures

• Internal processes

• Client programs and requirements

• Create production samples for in-house and client use

• Monitor inventory and postage levels for assigned clients, to avoid project delays

• Assist with client billing as needed

• Own responsibility for quality control steps

• Assist with departmental administrative tasks

Relationship Management

• Build & maintain relationships with current clients

• Work with different departments throughout the company to ensure the work is done correctly and on time.

Skills, Experience and Qualifications:

• Demonstrated project management skills

• Strong organizational skills

• Experience working with different teams within an organization to achieve a common goal

• Personal qualities of integrity, credibility, and commitment to corporate mission

• Excellent time/task management

• Strong verbal/written communication skills

• Able to manage and prioritize multiple tasks well

• Strong desire to learn and contribute to the department

• Proficient in Microsoft Office application software