Integrations Manager

This is an exciting opportunity to take your career to the next level. We seek a hands-on Integrations Manager to join our rapidly growing company.

RESPONSIBILITIES:

• Hands-on (60% to 65%) Manager leading a team of 2 to 4 associates.
• Overseeing and managing system-to-system and manual-to-system data integrations within our core platforms and trading partners.
• Lead the integration of various technical solutions, primarily focusing on Electronic Data Interchange (EDI) integrations and managing flat file, FTP, and API integrations.
• Strategic planning, execution, and support of integrations, ensuring seamless data flow and operational efficiency.
• Ensure seamless communication between our systems and partners, optimizing our operations and enhancing overall efficiency.
• Develop and implement integration strategies and technical requirements.
• Manage third-party integration relationships and act as the primary point of contact.
• Oversee the maintenance, testing, and troubleshooting of integration mappings and processes.
• Collaborate with data quality and operations teams to reduce and mitigate integration data errors.
• Work closely with IT and Business Intelligence teams to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
• Represent us in customer onboarding and third-party integration project discussions.
• Configure EDI/API data mapping templates, arranging testing, debugging, validation, and go-live activities.
• Lead and manage a team of Integration Analysts, providing guidance and support and technical guidance and mentorship.
• Work with cross-functional teams to develop and implement EDI/API specifications and standards.
• Ensure all integration projects are completed on time, within scope, and budget.
• Maintain comprehensive documentation of integration processes and solutions.
• Prepare regular reports on integration performance and project status for leaders and stakeholders.

This opportunity is a direct-hire position. We highly prefer candidates who live in Charlotte and can visit the office twice a week. However, you can live anywhere if you are willing to visit our Charlotte office every other month for 3 to 4 days (six times a year). This is a tremendous opportunity to advance your career and leadership skills.

REQUIRED SKILLS:

• 4 years of experience in integration management, including EDI/FTP and web services/API integrations.
• Experience leading or managing teams
• Ability to be hands-on 60% to 65% of the time
• Working knowledge of file types: EDI X12, JSON, XML.
• Proven experience in technical EDI development (onboarding, mapping, testing) or business analysis in API web service integration (REST and SOAP).
• Strong project management skills with the ability to lead and coordinate multiple projects.
• Excellent communication skills, comfortable in an external-facing role.
• Excellent interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
• Experience communicating with external partners or clients regarding integration projects.
• Proactive, nimble, self-managed, and the ability to adapt to an ever-changing, fast-paced environment

PREFERRED SKILLS:

• Boomi
• EDI standards and protocols and hands-on experience with EDI translators and communication protocols (e.g., AS2, FTP, SFTP, API)
• Azure
• Developing and/or supporting .NET applications for EDI, API, and other integration processes
• Ability to write SQL scripts for data analysis and reporting
• Logistics, transportation, or supply chain experience

Must be authorized to work in the US. Sponsorships are not available.