Infrastructure Sales Engineer

Are you an experienced Systems Administrator who loves learning new tools and working with people? This is the role we’ve been looking for.

Our enterprise client is building out a team of Solution Engineers to become SME’s on their products. You’ll spend your time learning the ins and outs of these infrastructure tools and being a resource to clients to demo and support.

RESPONSIBILITIES:

• Field customer calls, understand their requirements, and provide solutions to their business needs
• Product expertise: demonstrate a product's capabilities to prospective customers
• Work hands-on with prospects throughout the ManageEngine sales cycle, from initial requirements gathering to demos and support
• Respond to support questions via email, chat, and phone.
• Collaborate with multiple teams (product, sales, etc.)

This is a direct-hire opportunity working remotely with 50-60% travel to client sites within your state.

REQUIRED SKILLS:

• 3-10 years’ experience in IT Systems Administration, from support to resolution (including, but not limited to install, configuration, maintenance of servers, networks, desktops and other devices, systems performance and security, troubleshooting outages, user support)
• Hands on experience with Identity and access management (IAM), ITIL, Unified endpoint management and security (UEM), Network DNS/DHCP
• Experience supporting and presenting technical recommendations to internal and external stakeholders.
• Ability to travel 50-60%
• Adept at listening to and interpreting a customer’s business needs to suggest the best solutions

Must be authorized to work in the US. Sponsorships are not available.