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POSITION SUMMARY
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services.
Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience.
Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations.
You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.
DUTIES AND RESPONSIBILITIES :
Take as much ownership as possible and follow up to ensure completion and guest satisfaction.
POSITION REQUIREMENTS :
Last updated : 2024-07-03
Full Time
Accommodations
$27k-35k (estimate)
05/16/2024
10/03/2024
vistahost.com
HOUSTON, TX
500 - 1,000
1977
Private
MICHAEL V HARRELL
$10M - $50M
Accommodations
Vista Host is a hotel management company that owns and operates limited feature, mid-scale full-service, convention hotels and resorts.
The job skills required for Guest service rep include Customer Service, Guest Service, Housekeeping, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service rep positions, which can be used as a reference in future career path planning. As a Guest service rep, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service rep. You can explore the career advancement for a Guest service rep below and select your interested title to get hiring information.