• Works with both internal and external customers to book travel, housing, and local transportation.
• Demonstrates strict attention to detail.
• Exercises excellent time management to ensure bookings are completed timely.
• Negotiates with travel partners and travelers.
• Works with moderate supervision.
• Develops and maintains excellent communications and works effectively with clients/physicians, colleagues and others during the performance of assigned responsibilities.
• Prioritize work using the VISTA application, and maintain complete, accurate records of all activities.
• Research best travel options that meet both client budget and provider needs.
• Creates correspondence with good spelling and punctuation.
• Makes and takes calls with providers, clients and travel partners.
• Keeps computer files current and accurate.
• Books travel in travel software. (Sabre GDS or Concur Travel).
• Project desired company image and demeanor and support the company’s mission.
• Participates in on-call rotation to address after hour travel emergencies.
• Other duties and special projects as may be assigned.

• A minimum of a high school diploma.
• Associates degree or Bachelor’s degree preferred.

• A minimum of 2 years of experience in customer service preferred.
• Some post high school education with emphasis in business communications, or equivalent.
• At least two years corporate travel experience with strong GDS skills: Sabre preferred.

• Ability and willingness to work under pressure to resolve unexpected and unanticipated problems.
• Excellent organizational skills with a proven record of attending to details and accomplishing tasks in an efficient and effective manner.
• Excellent phone skills.
• Using Microsoft Office products, typing and l0-key.
• Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking.
• Willingness to take classes and participate in learning opportunities, both within and outside the company.
• Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Ability to make critical decisions while following company procedures.
• Is positive, approachable, and a professional representative of VISTA Staffing Solutions.
• Ability to take direction and perform tasks efficiently and in a timely manner.
• Ability to perform work accurately and thoroughly.
• Ability to adapt to change in the workplace.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to understand and meet performance metrics as outlined.
• Ability to pay attention to the minute details of a project or task.
• Possessing the trait of being organized or following a systematic method of performing a task.
• Ability to utilize the available time to organize and complete work within given deadlines.

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