Job Title: Medical Receptionist

Job Summary:
We are a small behavioral health business that focuses on therapy for our clients. We are looking for a friendly, experienced individual to join our team. Individuals in this position provide general administrative and receptionist services.

Responsibilities:
- Greet and assist patients with professionalism and empathy.

• Request, process and maintain employee records and ensure that all are up to date.
• Schedule and check in current patients and verify their information.
• Request, process and maintain client records such as Insurance, Initial intake paperwork, outside records, records releases, payment agreements, and other forms.
• Request authorizations for services to the different insurances.
• Billing and processing payments from insurance companies and clients for services rendered. Working denied claims.
• Processing mail, faxes, records requests, and other correspondence as needed.
• Use Behavior software for daily records as well as Medicaid and AHCA webpages.
• Maintain patient records with strict adherence to HIPAA regulations.
• Coordinate with staff to ensure smooth patient flow.
• Answer phone calls, respond to inquiries, and relay messages accurately.
• Assist with administrative duties to support the overall functioning of the facility

Minimum Requirements:

• English and Spanish fluid (read, write, talk)
• High School Diploma (or equivalent)
• Organizacional skills
• Prior experience in medical office.
• Ability to work effectively within a team and communicate clearly with patients and staff.

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Job Types: Full-time, Contract

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Experience:

• Medical office: 1 year (Preferred)

Ability to Commute:

• Cape Coral, FL 33909 (Required)

Work Location: In person