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Patient Service Representative (PSR)
$36k-44k (estimate)
Full Time | Ambulatory Healthcare Services 1 Week Ago
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VitreoRetinal Surgery PLLC is Hiring a Patient Service Representative (PSR) Near Duluth, MN

Apply Here: https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338773&TrackId=ZipRecruiter

Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR).

If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.

We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

Main Patient Service Representative Responsibilities include:

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed

Required Skills, Abilities and Attributes for Patient Service Representative include:

  • High School Degree or GED
  • Applicants MUST be personally motivated to provide excellent patient care!!
  • Prior Administrative or Front Desk experience, preferably in a healthcare setting
  • Must be able to "think on your feet" and have exceptional multi-tasking skills
  • Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers
  • Displays a desire to perpetually “Learn and Grow”
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.
We offer excellent compensation and benefits, to include:
  • Paid Holidays - 7 days per year
  • Personal Time Off (PTO) - 16 days per year
  • Health Insurance
  • Health Reimbursement Account
  • Health Savings Account
  • Dental Insurance (free single coverage)
  • Flexible Spending Accounts
  • Basic and Supplemental Term Life Insurance (free single coverage)
  • Long Term Disability (free single coverage)
  • Long Term Care (free single coverage)
  • Short-Term Disability
  • Vision
  • Annual $250 uniform (scrubs and shoes) reimbursement
About Retina Consultants of Minnesota (RCM):
RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.
Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
  • We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
  • We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
  • We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.
  • We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
  • Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$36k-44k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

08/20/2024

WEBSITE

vrssurgery.com

HEADQUARTERS

MINNEAPOLIS, MN

SIZE

<25

FOUNDED

1988

CEO

SUNDEEP DEV

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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About VitreoRetinal Surgery PLLC

VitreoRetinal Surgery (VRS) is the largest group of Retina Surgeons & Specialists in the 5 state area, with over 140 career professionals, including positions in our business office, IT services, transcription, receptionists, screeners, photographers, scribes, surgery schedulers & surgical techs. We aspire to improve the quality of life in our patients, the well-being of our local communities, and the state of medical care in our society by providing the highest quality medical and surgical care for our patients with retinal diseases. Our retina specialists offer a compassionate, convenient an...d efficient environment, channeling a large portion of their effort in advancing the knowledge of retinal diseases through clinical research and education. VRS has 5 convenient Twin Cities locations (Plymouth, Edina, St. Paul, Woodbury & Blaine) plus Duluth & St. Cloud. More
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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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