3 Window and Door Service Technician Jobs in Morgantown, PA
Viwinco Windows is Hiring a Window and Door Service Technician Near Morgantown, PA
To be a successful team member at Viwinco requires the incumbent to steward and exemplify our three foundational tenets focusing on Employee Well-Being, Customer Focus, and Daily Improvement so our organization can meet its mission to Be the BEST.
Responsibilities
- Participate and oversee service calls at different homeowner locations to repair and/or replace Viwinco windows.
- Ensure the customer is completely satisfied with their Viwinco windows and patio doors.
- Ensure replacement parts are the correct size before performing a service.
- Review the operation and maintenance of the repaired window and answer any questions the customer may have.
- Ensure all windows are in proper working condition before leaving the facility.
- Responsible for the safe handling of the service vans and promptly reporting any mechanical problems that arise.
- Maintains an appropriate stock level of parts in the service van.
- Resolve service calls accurately and efficiently.
- Responsible for daily maintenance of service van (ie: oil changes, inspections, brakes & tires)
- Partner with other Service Technician, Service Manager and other members of the Customer Service Team to ensure complete customer satisfaction.
- Complete, accurate, and timely submission of all paperwork.
- Require occasional overnight stays (25%)
- Must maintain a professional and courteous attitude.
- Performs all other responsibilities as assigned by management.
- At least 3 years' experience in a finish carpentry industry
- Proficient in basic repair/service of patio doors and windows
- Valid Driver’s License
- Excellent verbal and written communication skills
- Highly organized and ability to take feedback
- Ability to comprehend complex issues
- Highly organized and the ability to reflect empathy to customers while completing a service job
- Strong understanding of customer service and first call resolution
- A family owned business with a friendly and supportive management team with a focus on its employees!
- Discretionary bonuses for attendance, performance, and employee referrals
- Low-deductible insurance programs for you and your family
- A generous company-sponsored 401(k) matching program.
- Five days of sick time and up to 4-weeks of vacation time, prorated at the time of start
- 13 paid holidays
- Four weeks of Paid Parental Leave for the birth of a child, adoption, or introduction of a foster child into a home
- Education and professional development reimbursement programs
Job Summary
Full Time
$52k-70k (estimate)
06/10/2024
07/04/2024
The job skills required for Window and Door Service Technician include Carpentry, Customer Service, Repairing, Written Communication, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Window and Door Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Window and Door Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Window and Door Service Technician positions, which can be used as a reference in future career path planning. As a Window and Door Service Technician, it can be promoted into senior positions as a General Maintenance Worker III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Window and Door Service Technician. You can explore the career advancement for a Window and Door Service Technician below and select your interested title to get hiring information.
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