Content Manager, Client Education Services

JOB SUMMARY

Are you passionate about creating dynamic and high-quality work products? Does collaborating with an excellent team to communicate creative and compelling educational content sound interesting to you? If YES, VMG Health may be the place for you!

We are hiring a full-time Content Manager to join our Client Education Services team. This role provides project management, operational, and technical admin support related to content for our membership programs. Day-to-day is comprised of project calendar administration, editing, collaborating, writing, formatting, client communications, and working in the company’s learning management system (LMS). This is a hybrid position with the option to work in-office at our Reno or Phoenix office.

KEY TASKS & RESPONSIBLITIES

• Collaborate and brainstorm with the content team and internal / external subject matter experts on course and resource updates and development, including creating and managing a course and content review calendar.
• Work with the leadership and support team to enhance and improve course curriculum (both content and presentation) and implement key eLearning offering initiatives.
• Maintain membership program and certificate source files.
• Assist with the administration of content on the learning management system (LMS) platform/s.
• Coordinate with authors on the development and editing process and timelines to maintain and deliver quality courses and content.
• Proof and edit content contributed by internal and external subject matter experts; finalize content for member consumption (including voice-overs, images and design work, and development of interactive elements).
• Conduct research to support subject matter experts in content development and editing.
• Support the continuing education credit certification / recertification process.
• Assist with client communications on changes / updates regarding courses or content.
• Perform other content development duties as assigned.

QUALIFICATIONS

Required Education:

• At least an Associate’s degree required; Bachelor’s degree preferred.

Experience:

• Minimum 3 years of experience working in a writing / editorial communications role.
• Experience in the development of online learning and application of adult learning principles.
• Familiarity with the health care industry and/or medical practice operations is a plus.

Knowledge & Skills:

• Proven experience in creating / editing dynamic and compelling content.
• Proficient in Microsoft Office, including PowerPoint and Excel.
• Strong customer / client support orientation with a commitment to delivering excellent service.
• Excellent coordination and time management skills with the ability to manage multiple projects and timelines concurrently.
• Acute attention to detail and commitment to accuracy in work, including proofreading.
• Able to work as a supporting team member or take the lead on independent or team projects.
• High level of professionalism including excellent written and verbal communication skills.
• Can-do attitude.

Travel:

• Periodic travel may be required for training, team meetings, and/or client meetings.

The starting compensation range for this position is $68,000, dependent on skills and experience.

About the Firm:

At VMG Health, we’re more than just a team of experts; we’re trusted partners in the business of healthcare. Backed by a team of over 300 professionals and a history of more than 70,000 engagements since 1995, we bring experience deep and wide to every project. Our national client base ranges from large health systems to small practices and everything in between, including investors and private equity firms. Our solutions-oriented approach to client needs is bolstered by our strong market position, extensive contacts, unparalleled tools and solutions, and expert insights. We are proud to serve as the single source for all our clients’ valuation, strategic, and compliance needs. At VMG Health, we make healthcare business performance personal.