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Hiring for a front desk clerk at an extended stay hotel. This position may include a variety of shifts, so open availability is needed. You will be checking guests in/out, taking payments, assisting guests with their needs/concerns, and other duties such as doing laundry and cleaning public spaces/office during your shift. Weekend and holiday availability is needed since we operate 24/7/365. Previous hotel experience is preferred but not necessary. Experience with Choice Advantage a plus.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and assist guests with inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or issues with empathy and problem-solving skills
- Process payments and maintain accurate records
- Maintain a clean and organized front desk and lobby area, wash, dry and fold hotel linens.
Requirements:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Strong attention to detail and accuracy
- Ability to handle cash transactions with integrity
- Flexibility to work shifts, including evenings, weekends, and holidays
Note: Previous experience in a similar role is preferred but not required. Training will be provided.
This is a great opportunity for individuals who enjoy interacting with people, providing exceptional customer service, and being the face of the hotel. Join our team of dedicated professionals and contribute to creating a positive guest experience. Apply now!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$26k-35k (estimate)
09/20/2023
10/08/2024
The job skills required for Hotel Front Desk Clerk include Customer Service, Problem Solving, Laundry, Communication Skills, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.