Role Summary

Enabling a premium digital experience for customer’s throughout their ownership journey with Audi and the ability to purchase Audi vehicles and products will be key for the future success of our organization

This role will focus on the creation of benchmark digital ownership experiences within the myAudi web and mobile app platforms, specifically for the After Sales part of the customer journey.

Customer expectations constantly evolve for a number of reasons, therefore normalizing the use of digital tools and heightening customer expectations.

As we risk growing a gap between our online and offline world, there is a critical need for Audi to create a premium customer journey, ensuring the seamless integration of the digital and analog worlds, delivering a high level of emotional engagement.

Our website will become the doorway into the world of Audi, a key milestone in the customer’s journey and a polished, personalized interface to connect to the brand.

Providing seamless ownership experiences across the breadth of Audi products that support and enable dealers to sell more products is key.

Responsible for developing the roadmap, leading the agency work groups and development teams and managing the execution of the deliverables as outlined by the business.

Last updated : 2024-06-11