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Field Service Representative
Volt Buffalo, NY
Apply
$43k-53k (estimate)
Full Time 3 Days Ago
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Volt is Hiring a Field Service Representative Near Buffalo, NY

Volt is immediately hiring for Field Service Representative in Amherst, NY .
The Impact You'll Make in this Role
This position is responsible for providing world class customer service during the provision, return and servicing of medical equipment inclusive of responding to product inquiries or other identified customer needs. The daily responsibilities encompass the preparation of medical equipment for patient use to include sanitization and disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle. In addition to preparation and provision of medical equipment, employees in this function are required to learn and operate within the company defined policies and procedures to maintain compliance with the regulated requirements for medical devices. Additional responsibilities include ownership and execution of at minimum one key service center process, such as inventory management.
As a Field Service Representative , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
  • Supporting customers to include patients and hospital staff on a regular basis
  • Providing superior customer service with customer centric solutions
  • Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
  • Supporting inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
  • Loading and unloading medical equipment from company vehicles.
  • Attending training and other scheduled business functions which will require commercial air travel
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.
This is a full time opportunity.
Your Skills and Expertise
  • Two (2) years of customer service experience in a private, public, government, or military environment
  • Current and Valid Drivers license due to this position requires driving
  • Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
  • Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
  • High School Diploma/GED or higher required
  • Must provide proof of COVID vaccination prior to start
Pay Rate: $16.78 per hour
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable law
Job ID : 429822

Job Summary

JOB TYPE

Full Time

SALARY

$43k-53k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/11/2024

WEBSITE

e-volt.nl

HEADQUARTERS

New York, NY

SIZE

<25

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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