Description

WHAT MAKES VOA SPECIAL
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

JOB SUMMARY

Responsible for the timely and accurate completion of the application, certification and recertification processes;

Assisting the Community Administrator by addressing the daily needs and issues of residents; and responsible for

Property operations in absence of the Community Administrator including problem-solving and making sound decisions.

JOB DUTIES

• Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
• Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit.
• Enter coded invoices into property management software.
• Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator.
• Collaborates with Service Coordinators to enhance resident quality of life.
• Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.
• Predictable, consistent attendance.
• Performs all other duties as assigned.

Requirements

• High school diploma or its equivalent and one-year administrative/clerical office experience.

• One year of apartment management experience.

• Basic math aptitude

• Knowledge of computer operations to include databases and spreadsheets.

• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.

• Good organization skills and the ability to multi-task.

• Knowledge of Fair Housing Laws, state landlord/tenant rights and obligation.

Position Type

• Full time

Pay Rate

$22/hourly

Benefit eligibility is based on job type/status

Paid Holidays/Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurance

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Loan Forgiveness

Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer

POSITION WILL REMAIN OPEN UNTIL FILLED