Position: Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access. Harmony House is a residence offering safe, affordable, permanent housing to single men and women living with AIDS. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/permanent-supportive-housing Location: 226 W 20th Street • New York, NY 10011 Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more. Minimum Qualifications: High school diploma or GED preferred. Must possess good interpersonal skills and basic computer knowledge. Certifications in security required and CPR/First Aid certification preferred. Front Desk Monitor Principal Responsibilities: Greet all visitors; assist them directly or announce their arrival to staff or residents. Ensure that all clients sign in and out as required. Route mail and deliveries as required. Handle or assist in crisis intervention. Follow assigned procedures in emergency situations. Conduct rounds at residence as assigned. Perform other related duties as requested.