Position: Senior Case Manager The Senior Case Manager ensures that Case Managers deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources and the policies, guidelines and shared values of Volunteers of America. University Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing Location: 1041 University Avenue • Bronx, NY 10452 Minimum Qualifications:Requires a Bachelor's degree in Human Services with three years of experience with a similar population of clients and one year of supervisory experience. Demonstrated ability in verbal and written communication, including basic computer skills, and the ability to work with multiple agencies. Senior Case Manager Principal Responsibilities:Supervises case manager direct reports.Lead clients through the intake and assessment process to provide orientation to the program and to identify needs.Develop with clients a mutually agreed-upon service plan to address needs and attain desired outcomes.Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.Document case management activities in a confidential, timely and concise manner Employees receive an exceptional benefits package includingMedical DentalVision Prescription coverageLife insuranceRetirement planEducational Reimbursement Program (includes tuition and license/certification)Paid Time Off which is accrued monthly and rolls over from year to year. In addition:Paid Birthday HolidayAnd much more...