Volunteers of America is a nonprofit organization dedicated to helping the most vulnerable rebuild their lives. Our programs and services focus on meeting basic needs and promoting self sufficiency by giving the families, children, seniors and disabled adults we serve the tools and resources needed to be healthy and successful. Volunteers of America Northern New England serves the people of Maine, New Hampshire and Vermont. We are 250 staff and hundreds of volunteers strong and continue to grow! We hope you choose to join us as we reach out and uplift the people we serve in Northern New England.

Position: Assistant Program Manager

Program: Sawyer Street Program

Location: South Portland, ME

Status: Full-time

Program Overview:

Sawyer Street House is a 7-bed residence. The program offers skills and supports needed by women who experience significant mental health disorders and are aging.

Position Overview:

The Assistant Program Manager/Mental Health is responsible for ensuring staff coverage in a group home setting and assisting the Program Manager/Mental Health in ensuring compliance with health, safety, funding, and program standards. The position also provides on-site program management and supervision in compliance with health, safety, funding, and program standards. The position also calls for direct support for consumers during on-duty hours.

Strong preference will be given to those with two plus years of staff supervision in a residential setting.

Essential Job Functions:

• Provide for the care and supervision of consumers including the direct supervision of activities of daily living (e.g., cooking, personal hygiene, transportation)
• Provide reinforcement of counseling and therapy activities
• Provide assistance with medications and the performance of tasks delegated by licensed nursing staff and complete documentation as required by policy and procedures
• Provide direct supervision of the individual’s safety and security through preventative techniques
• Handle or intervene in crisis situations when necessary as appropriate, which may include contacting the on-call person and/or taking or getting the individual to the emergency room or crisis program
• Assist in securing and providing transportation
• Provide rehabilitation, participate in program plan implementation, and provide continuous instruction, supervision, training, and encouragement as outlined in individual service plans
• Advocate for consumer’s rights and assist in facilitating inclusion in community activities, use of natural supports, social interaction, participation in leisure activities, and development of socially valued behaviors
• Ensure preparation of meals and encourage consumer involvement with meal planning and preparation as indicated by individual need
• Complete documentation of training goals, reports, and other areas of program compliance in a timely manner
• Manage household operations, including purchasing and maintaining food and household supplies as specified by individual and program requirements
• Arrange repairs and maintenance for equipment, appliances, and vehicles by contracting appropriate personnel and following through to ensure completion
• Meet with Program Manager and Program Director/Mental Health on a regular basis to discuss consumer needs and treatment plans
• Complete preventive maintenance reports as required for facilities and vehicles, including fire drills, vehicle reports, pest control, and related issues
• Advise supervisor of any special needs or emergencies and recommend follow-up
• Develop and maintain positive relationships with consumers, families, and other agencies
• Covers scheduled on-call periods
• Assist Program Manager/Mental Health with financial management matters as assigned
• Assist the team with development of each consumer’s program plan, including the completion of initial and on-going assessments
• Model appropriate interactions with consumers
• Direct staff in the implementation and follow through on consumer service objectives
• Supervise and provide regular feedback to staff
• Participate in and contribute to other duties and responsibilities as assigned

Education, Experience, and Qualifications:

• MHRT-1 and MHRT-C or Bachelor's degree in Mental Heath is preferred.
• At least two years of experience working in a residential setting for people with mental illness is preferred.
• Knowledge of behavioral patterns and issues related to individuals with mental illness, including crisis situations, knowledge of basic homemaking skills, understanding of community resources, implementation of individual treatment plans/goals, and documentation of care is needed
• Excellent organizational, time and record management skills;
• Excellent interpersonal and communication skills required;
• Valid Maine driver’s license and good driving record is required;
• Excellent computer skills, proficiency in Microsoft Office.
• Strong preference will be given to those with two plus years of staff supervision in a residential setting.

We are pleased to offer medical insurance at under $20/pay period for Full-time employees!

VOA Northern New England is proud to be a certified Great Place to Work organization, May 2024-May 2025.

Check out this special message regarding our amazing culture (copy and paste in a new browser): https://youtu.be/4hB33BXRUys

We are an Equal Opportunity and Affirmative Action employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please apply directly to this job post. We look forward to hearing from you!

Job Type: Full-time

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Paid time off
• Parental leave
• Prescription drug insurance
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Ability to Relocate:

• South Portland, ME: Relocate before starting work (Required)

Work Location: In person