About Us

Service Market Logistics (SML), part of Volvo Group Trucks Operations, serves all brands and business areas by managing and optimizing service parts availability and distribution to secure customer uptime. Through our operations, we provide world class service focusing on delivery precision, quality, continuous improvement, cost efficiency and synergies delivering value all the way to our customers. We embrace innovation and new technologies and work with environmental care and sustainability at heart. Our footprint consists of 40 distribution centers and 3,800 employees worldwide, and we strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on Customer Success. We are Proud to Deliver. Making a Difference. For People. Every Day.

SML North America (NA) is a part of SML and has about 1,000 employees across the United States, Canada and Mexico. We operate the Central Distribution Center in Byhalia, MS as well as Regional Distribution Centers across the NA region.

Mission/Purpose of the Position

The Payroll and Timekeeping Specialist is a member of the Labor Relations team and a part of the People and Culture (HR) function within SML NA. This is a hands-on role with the opportunity to contribute toward the strategic objectives of the larger People and Culture team. This position is responsible for timekeeping and payroll administration, specifically for the timely and accurate delivery of payroll, attendance coding, as well as administration of various aspects of the collective bargaining agreement (CBA).

To be successful in this position, you are a driven individual that takes initiative, pays high attention to detail and has strong courage to challenge and develop. You are an independent worker that demonstrates strong analytical skills, and the ability to identify and research errors, troubleshoot problems, and find the best solution. You have a customer-centric mindset and build strong relationships to foster a collaborative environment. You truly embrace and live our Company values of Customer Success, Trust, Passion, Change, and Performance.

You will report to the Manager, Labor Relations and will be located in Byhalia, MS. The Byhalia Central Distribution Center is a one million square foot facility located approximately 25 miles southeast of Memphis, TN and employs approximately 550 employees.

Essential Functions

• Maintain the timekeeping system, including all punch records for bargaining unit employees
• Complete all timekeeping approvals such as manually entering: ETO, FMLA, WC, bereavement, etc.
• Approve all exception time, such as all OT worked
• Change schedules daily to capture current hours worked
• Complete payroll changes including, enrollment of new hires, wage progressions, schedule changes, org changes, etc.
• Research payroll discrepancies and process corrections including issuing of pay cards
• Process of manual adjustments, such as grievance payments
• Entry of daily attendance coding for absences, tardies, and early exits and support the attendance management program
• Calculate vacation eligibility for bargaining unit employees
• Maintain accurate records of vacation and floater holidays
• Comply with Court Orders, Garnishments, Tax Liens, and Wage and Hour Laws
• Create and analyze various payroll, hours worked and attendance reports
• Other duties as assigned

Minimum Education and Experience:

• Bachelor’s Degree in Business, Human Resources or other related field or equivalent experience with primary responsibility for time and attendance and/or payroll administration and processing
• Experience working with multiple 3rd party timekeeping and/or payroll software systems (SAP, TMW, ADP) is strongly preferred
• Experience in a bargaining unit environment with Collective Bargaining Agreements (CBA) administration is strongly preferred

Skills and Competencies

• As all documentation is in English, proficiency in the English language is required
• Excellent written and verbal communication skills
• Strong interpersonal skills, including the ability to network effectively across a diverse organization and build enduring relationships across functional and geographical areas
• Thorough knowledge of US employment and labor law, as well as HR professional practices
• Strong problem-solving, negotiating and conflict resolution skills, and the ability to be flexible and change directions when needed
• Ability to facilitate meetings with diverse groups, resolve conflicts and support resolution to a positive outcome
• Ability to work independently and make independent decisions, ensuring high levels of collaboration with stakeholders and subject matter experts
• Ability to work collaboratively with operational leadership and union officials at all levels within the organization
• Ability to contribute to continuous improvement efforts
• Detail oriented, analytical and interested in using data for insights
• Excellent computer skills (Microsoft Office 365)
• High degree of confidentiality, integrity and ethical standards

We recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance.
• 401k, With Matching Contributions.
• Paid Time Off, including 8 paid community volunteering hours per year.
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options.
• Growth Opportunities.
• Short-Term/Long-Term Disability Insurance.
• Discounted benefits to local event venues and events, as well as National business partners.
• Free health and wellness programs and resources.